Partner Enablement Coordinator

This is a fully remote position, open to applicants in India, +4 more countries.

📋 Description

• Organize and keep the Partner Enablement function on track.

• Collaborate closely with the Head of Partner Enablement, Partner Enablement leads, and team members.

• Create quarterly planning reports, end-of-quarter reports, team updates, and meeting materials.

• Gather data and ensure that presentations, dashboards, and reports are accurate and current.

• Manage Monday.com priority and Country Team boards, tracking milestones, owners, and deadlines.

• Gather updates from team members and escalate potential risks.

• Maintain the team risk register for both internal and external activities.

• Organize team meetings and workshops, including setting agendas, taking notes, and identifying dependencies.

• Document and distribute meeting notes to relevant stakeholders.

• Schedule Software User Training, Training of Trainers, and Certification meetings.

• Keep consolidated schedules and master calendars for partner training and related activities.

• Assist with travel and accommodation arrangements, visa invitation letters, and team budget management.

• Establish and maintain partner program materials and documentation.

• Monitor content updates and review dates; ensure access to approved documents.

• Oversee the team Google Drive, including audits, archiving, and documentation management.

• Maintain quality assurance checklists and records; compile findings and coordinate improvement initiatives.

• Facilitate the collection of partner and end-user feedback and track implementation actions.

• Coordinate feedback regarding desired product changes to support scaling plans.

• Provide daily administrative and coordination support across Partner Enablement.

• Serve as the central point of contact for requests and information via email and Discord.

• Assist with the onboarding of new team members, including access requests, documentation, and introductory meetings.

• Develop or implement systems and automated processes to enhance administrative effectiveness and efficiency.

• Collaborate on shared administrative tasks with the Partnership and Programmes Team Coordinator.

⛳️ Requirements

• Prior experience as a team coordinator, PA, or in a similar administrative support role, preferably within international development, global health, or a related field.

• Strong organizational skills, capable of managing multiple workstreams and deadlines.

• Experience in maintaining digital trackers, project boards, and communication tools, such as Monday.com, Discord, and Google Suite.

• Exceptional written and verbal communication skills, including proficient minute-taking and administrative correspondence.

• High attention to detail, especially in documentation, record management, scheduling, and action tracking.

• A proactive and organized mindset, able to identify necessary tasks and work independently and remotely.

• Confident in engaging with stakeholders (internal and external) at various levels of seniority.

• Experience coordinating across time zones and cultures in an international setting.

• Strong time management skills with the ability to prioritize tasks effectively, balancing urgent and routine work to meet deadlines.

• Must be at least 18 years old.

• Availability within the UTC -1 to UTC +5 timezone range.

🏝️ Benefits

• Flexible working hours throughout the week.

• Approximately 40-hour full-time work week.

• Up to 10% travel per annum.

• Mission-driven, supportive colleagues.

• Ownership and accountability in the role.

• Collaboration across and within teams.

• Supportive focus on wellbeing, development, and prioritization.

• Salary benchmarked to market ranges per jurisdiction.

• Video conferencing interviews.

• Equal opportunity employment.