Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Schedule appointments for patients and send out reminders.

• Assist with patient intake and verify insurance details.

• Organize and direct incoming messages from the patient portal.

• Prepare documentation for prior authorization requests.

• Submit insurance claims and follow up on their status.

• Dispatch pre-approved standard communications to patients.

• Record prescription refill requests and queue them for provider assessment.

• Ensure patient communication and documentation comply with HIPAA regulations.

• Provide support to a solo independent psychiatric nurse practitioner practice that offers medication management via telehealth and in-person sessions.

⛳️ Requirements

• Experience in a mental health or behavioral health setting in New York.

• Prior experience as a Virtual Medical Assistant or in a healthcare administrative role.

• Knowledge of insurance verification, patient intake, scheduling, and claims processing.

• Comfortable managing confidential patient information.

• Excellent communication skills, organization, and attention to detail.

• Familiarity with New York healthcare and payer systems.

• Open to applicants from LATAM and the Philippines.

• Experience with Valant software is a plus.

• Advanced knowledge in medical billing is an additional advantage.

• Experience assisting a psychiatric nurse practitioner is beneficial.

🏝️ Benefits

• Part-time working arrangement.

• Opportunity to work remotely/virtually.

• Chance to support a solo, independent psychiatric nurse practitioner practice.

• Work in a telehealth-centered healthcare environment.