Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Panama.

📋 Description

• Arrange patient appointments and issue reminders

• Assist with patient intake and verify insurance information

• Manage and direct incoming messages from the patient portal

• Prepare necessary documentation for prior authorizations

• Submit insurance claims and conduct follow-ups

• Dispatch pre-approved standard communications to patients

• Record prescription refill requests and prepare them for provider assessment

• Ensure communication and documentation comply with HIPAA regulations

• Provide support for a solo, independent psychiatric nurse practitioner practice offering medication management via telehealth and face-to-face appointments

⛳️ Requirements

• Experience in a mental health or behavioral health setting in New York

• Prior experience as a Virtual Medical Assistant or in a healthcare administrative role

• Knowledge of insurance verification, patient intake processes, scheduling, and claims management

• Ability to handle confidential patient information with care

• Excellent communication, organizational skills, and attention to detail

• Understanding of New York healthcare and payer systems

• Open to applicants from LATAM and the Philippines

🏝️ Benefits

• Part-time employment