Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in New York.

📋 Description

• Schedule appointments for patients and send reminders.

• Assist with patient intake and verify insurance information.

• Organize and direct incoming messages from the patient portal.

• Prepare necessary documents for prior authorizations.

• Submit insurance claims and track their progress.

• Dispatch pre-approved standard communications to patients.

• Record prescription refill requests and prepare them for provider assessment.

• Ensure patient communication and documentation adhere to HIPAA standards.

• Provide support for medication management services offered through both telehealth and in-person visits.

⛳️ Requirements

• Experience in a mental health or behavioral health practice in New York.

• Prior experience as a Virtual Medical Assistant or in a healthcare administrative role.

• Knowledge of insurance verification, patient intake, scheduling, and claims processing.

• Ability to manage confidential patient information securely.

• Excellent communication, organizational skills, and attention to detail.

• Understanding of New York healthcare and payer systems.

• Open to candidates from LATAM and the Philippines.

• Bonus: Experience with Valant software.

• Bonus: Advanced skills in medical billing.

• Bonus: Experience in supporting a psychiatric nurse practitioner.

🏝️ Benefits

• Flexible part-time work arrangement.

• Experience in supporting both telehealth and in-person appointments.

• Opportunity to work with a solo, independent psychiatric nurse practitioner practice.