Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Schedule appointments for patients and send out reminders.

• Assist with patient intake and verify insurance information.

• Organize and direct incoming messages from the patient portal.

• Prepare necessary documentation for prior authorizations.

• Submit insurance claims and ensure follow-up on them.

• Dispatch pre-approved standard communications to patients.

• Record requests for prescription refills and prepare them for provider review.

• Adhere to HIPAA regulations for patient communication and documentation.

• Provide support to a solo, independent psychiatric nurse practitioner in managing medication through both telehealth and in-person consultations.

⛳️ Requirements

• Experience in a mental health or behavioral health practice in New York.

• Prior experience as a Virtual Medical Assistant or in a healthcare administrative role.

• Knowledge of insurance verification, patient intake, scheduling, and claims processing.

• Ability to manage confidential patient information securely.

• Excellent communication skills, organizational abilities, and attention to detail.

• Understanding of New York healthcare systems and payer processes.

• Experience with Valant is a plus.

• Advanced experience in medical billing is a bonus.

• Previous support experience with a psychiatric nurse practitioner is desirable.

🏝️ Benefits

• Part-time employment opportunities.

• Support for both telehealth and in-person appointments.

• Open to applicants from LATAM and the Philippines.