Part-Time Process Server

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the scheduling, expenses, territory management, and workload by formulating efficient daily routes based on appointments and order priorities.

• Guarantee timely and precise uploads of daily work assignments.

• Assess materials and process work assignments promptly.

• Maintain accurate and comprehensive paperwork, including detailed notes for each attempt on every work order.

• Ensure the accuracy and functionality of equipment.

• Comply with California rules and regulations regarding service of process.

• Keep a safe vehicle along with assigned equipment and registrations.

• Develop and uphold efficient routes based on appointments, rush status, and queue duration.

• Report issues related to orders or locations following established procedures.

• Respond to and collaborate on emails related to department and order matters.

• Manage confrontations with a calm and professional demeanor.

• Foster friendly, polite, and respectful relations at locations.

• Collaborate cross-functionally with office departments on status inquiries, audits, and proof-of-service requests.

• Sign and return documents promptly.

• Adhere to active processes to ensure standardization.

• Exhibit accuracy, reliability, consistency, effective communication, and street smarts.

• Perform additional duties as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• A minimum of 2 years of progressive experience in a route-based role is preferred but not essential.

• Advanced skills in time management and organization are required.

• Excellent verbal and written communication abilities.

• Capacity to manage a high volume of work and thrive in a fast-paced environment, adhering to deadlines.

• Self-motivated and directed with a strong attention to detail.

• Strong skills in conflict resolution and de-escalation.

• Proficient in using computers, business phones, office software, and various computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.).

• Valid California driver’s license with a clean driving record.

• Reliable vehicle, current auto registration, and up-to-date auto insurance.

• Adequate internet connectivity for home office tasks.

• Exceptional ability to work in a team.

• Adherence to dress code requirements.

• Must reside within the Santa Cruz territory.

• Capability to lift, push, or pull weights up to 35 lbs.

• Ability to sit for at least one hour at a time, totaling 4–6 hours per day.

• Capacity to drive for extended durations, up to 4–6 hours daily and covering up to 100–200 miles per day.

• Willingness to travel for up to 100% of working hours.

🏝️ Benefits

• Eligibility for 401(k) plan.

• Access to Employee Assistance Program.

• Pet insurance coverage.

• Company-sponsored annual charitable donation in your name.

• Employee recognition program.