Part-Time Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Welcome patients with a friendly and inviting demeanor, acting as the representative of the Virtual Care platform.

• Respond to patient calls in a polite and professional way.

• Offer solutions to patients’ questions and concerns.

• Maintain and update patient accounts and their information.

• Collaborate with the medical team for effective patient scheduling.

• Provide leadership and support to fellow Customer Service Representatives.

⛳️ Requirements

• A minimum of 2 years of relevant work experience, which may include call center, patient coordination, or claims experience.

• At least 2 years of experience in remote work settings.

• Capability to handle confidential and sensitive information.

• Proficient with computers and skilled in Google Suite applications.

• Strong problem-solving abilities and decision-making skills.

• Experience in the medical industry is preferred.

🏝️ Benefits

• Retirement Plan options (401k, Roth 401k)