Paralegal – Case Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of cases from the preparation of demand letters/packages to the administration of payouts.

• Review and ensure the quality of demand letters, notices, case memos, and Terms of Service.

• Detect discrepancies in statutory citations, alignment of legal theories, state coverage, and adherence to Terms of Service.

• Conduct pre-send quality assurance on demand letters and notice batches utilizing established AI skills and standard operating procedures (SOPs).

• Guide drafts through reviews by in-house and outside counsel, monitor revisions, and ensure timely dispatch of packages.

• Organize and arrange workflows for demand letters/packages, including scope, claimant counts, and target dispatch dates.

• Collaborate with Operations to ensure package readiness and assembly.

• Maintain case status as a definitive source of truth and provide weekly status updates.

• Keep Case Updates and Ledger documents current for initiated cases.

• Monitor cases through stages such as data delivery, arbitrator selection, hearings/mediation, settlement, and payout administration.

• Address Needs Attention items in coordination with Marketing, Operations, and legal counsel.

• Analyze outreach performance to enhance response rates and reduce cycle time.

• Execute payout workflows in collaboration with Operations.

• Ensure every active case has an assigned owner, a current status, and a defined next milestone.

• Identify timeline delays early and enhance the predictability of demand-package quality assurance and initiation.

⛳️ Requirements

• A legal background is essential: paralegal certification, JD, law school coursework, or equivalent practical litigation experience.

• Capability to read and evaluate demand letters, case memos, and Terms of Service.

• Knowledge of US law and prior experience in the US legal system.

• Over 5 years of experience in project/program management, operations, paralegal, or case management roles.

• Experience in complex litigation or mass arbitration is highly advantageous.

• Proficiency with AI tools and modern software, including Claude/LLMs, Notion, Linear, Airtable, and similar platforms.

• Comfort with structured data and spreadsheets.

• Ability to create and maintain scalable trackers for multiple cases.

• Excellent verbal and written communication skills.

• Ability to interact with Mensch/Rettferd and other law firms.

🏝️ Benefits

• Equity