Panel Expansion Engagement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the CoinOut app release strategy across iOS and Android platforms in various countries.

• Act as the main liaison for internal developers and backend engineering teams.

• Participate in scrum and sprint ceremonies while monitoring stories, timelines, and dependencies.

• Perform final quality assurance, confirm build readiness, and authorize app releases and store deployments.

• Identify opportunities for app functionality improvements and collaborate with Product Management to define requirements.

• Drive UX redesign and rebranding projects in collaboration with design, branding, and product teams.

• Oversee panel health, lifecycle metrics, panelist experience, and daily data collection efficiency.

• Report anomalies, declines in participation, and issues impacting data quality or volume.

• Manage panelist communications regarding outages, significant releases, and operational events.

• Execute monthly panel projection models for forecasting and operational strategy.

• Address app issues, disruptions in data collection, user-reported concerns, ingestion problems, and system-level challenges.

• Facilitate operational communication among engineering, QA, analytics, engagement, marketing, and customer support teams.

• Oversee CoinOut’s operational profit and loss, monitoring costs, variances, and efficiency opportunities by country.

• Coordinate the implementation of CoinOut's incentive and monetization strategies.

• Generate monthly KPI reports that include app performance, panel activity, and data quality metrics.

• Evaluate CoinOut against competitor applications and provide recommendations for UX, features, and market positioning.

⛳️ Requirements

• 4–8 years of experience in mobile app project management, product operations, or digital program management.

• Comprehensive understanding of agile development methodologies and mobile app release protocols.

• Experience collaborating with external development agencies and cross-functional internal teams.

• Familiarity with technical systems, data flows, and issue triage in engineering and operations.

• Demonstrated ability to manage KPIs, operational reporting, and budgeting/P&L oversight.

• Exceptional communication and stakeholder management capabilities.

• Strong analytical skills and problem-solving abilities.

• Bachelor’s degree is required; a degree in a technical or business-related field is preferred.

• Capability to execute mobile app releases on both iOS and Android platforms.

• Experience in QA, app-store deployments, panel health management, data collection, forecasting, and competitive analysis.

🏝️ Benefits

• Eligibility for bonus pay.

• Paid time off.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) retirement plan.