PACS Administrator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Deliver Level 1 technical assistance as a PACS Technical Support Representative

• Assist with PACS/Synapse workflows, implementations, and application front-end support

• Collaborate with clinical data transfer protocols and interfaces, including HL7 and DICOM

• Diagnose and support Windows Server environments, networking, SQL Server, and Oracle

• Analyze technology data and product knowledge to make autonomous decisions

• Attain results and fulfill objectives in a dynamic team setting

• Operate remotely during the 9AM–6PM EST shift

⛳️ Requirements

• Trade School Certification, 2 Year Degree, or equivalent industry experience

• Exceptional communication and interpersonal abilities

• Outstanding phone etiquette

• Capability to achieve results and meet objectives in a fast-paced, collaborative environment

• Ability to make independent decisions based on the interpretation of technology data and product knowledge

• Strong organizational and multitasking capabilities

• Proficient knowledge of Windows OS, including Microsoft Server versions 2012, 2016, 2019, and 2022+

• Familiarity with networking, SQL Server, and Oracle

• Preferred: Understanding of PACS-Synapse workflows and implementations

• Preferred: Awareness of PACS-Synapse application front end

• Preferred: Experience with clinical data transfer protocols and interfaces (HL7 and DICOM)

• Preferred: Knowledge of medical informatics architecture (VMware and Storage Solutions)

• Preferred: Relevant industry certifications in technical fields (Microsoft, VMware, Cisco, Security+, etc.)

🏝️ Benefits

• Contract-to-permanent opportunity

• Remote work

• Shift timing: 9AM–6PM EST

• Confidential handling of information in accordance with EEO guidelines