Outbound Telesales Representative

This is a fully remote position, open to applicants in Connecticut, +9 more states.

📋 Description

• Engage with existing Ross-Simons customers through proactive outbound calls.

• Provide customers with information about jewelry product specifications, new arrivals, and exclusive promotions.

• Cultivate customer interest and develop personalized shopping relationships.

• Foster a friendly phone-shopping atmosphere and strive to surpass customer expectations.

• Achieve or exceed sales targets through enthusiasm and high productivity levels.

• Interact professionally with a diverse clientele.

• Address objections and successfully close sales.

• Build a career with Ross-Simons, a direct-to-consumer fine jewelry retailer and part of Luxury Brand Holdings.

⛳️ Requirements

• Experience in relationship sales; prior jewelry experience is a plus.

• Exceptional verbal and written communication abilities.

• Capability to adapt to customer requirements.

• Proficient in closing sales with a friendly, approachable, and professional demeanor.

• Skilled in prioritizing tasks and managing multiple responsibilities.

• Ability to resolve inquiries promptly.

• Quick adaptability to new software systems.

• Familiarity with Microsoft Office, including Excel and Outlook.

• Must be authorized to work full-time in the United States for any employer without restrictions.

🏝️ Benefits

• Consistent base salary.

• “No-cap” commission model.

• Employee events such as annual BBQs, Halloween costume contests, ping-pong, cornhole, chili cook-offs, food trucks, holiday luncheons, special treats, and ice cream events.

• Opportunity to participate in the GEMS committee.

• Community engagement activities like beach clean-ups and food bank support.

• Flexible remote work options.