Organizational Change Management Practitioner

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Perform assessments of organizational readiness, stakeholder engagement, and change impact.

• Formulate detailed change management strategies that align with business goals.

• Develop adoption plans that cater to awareness, desire, knowledge, ability, and reinforcement requirements.

• Recognize organizational risks and obstacles, proposing effective mitigation strategies.

• Cultivate relationships with executive sponsors, plant leaders, operational teams, IT stakeholders, and project teams.

• Create stakeholder engagement and communication strategies.

• Conduct workshops to synchronize leadership teams on business outcomes and success metrics.

• Act as a trusted advisor throughout the transformation process.

• Design and implement user adoption initiatives.

• Collaborate with training teams on role-specific learning and enablement strategies.

• Assist change champion networks and local advocates.

• Track adoption progress and make necessary adjustments to interventions.

• Support implementations that involve MES, SCADA, Industrial IoT, Connected Worker, Predictive Maintenance, Asset Performance Management, Production Optimization, and Analytics platforms.

• Ensure technology deployments are aligned with operational and business performance objectives.

• Drive continuous improvement initiatives.

• Create governance frameworks and establish executive review schedules.

• Define and track adoption, utilization, outcomes, and business-impact KPIs.

• Develop success plans that include ownership, milestones, and measurable objectives.

• Document and share realized value, ROI, and customer success stories.

• Generate adoption benchmarking, risk assessments, change strategies, success plans, outcome mappings, project charters, KPIs, ROI calculations, governance models, and success narratives.

⛳️ Requirements

• Bachelor's degree in Business, Organizational Development, Human Resources, Engineering, Information Technology, Industrial Engineering, or a related field.

• Over 5 years of experience in Organizational Change Management, Digital Transformation, Customer Success, Professional Services, or a similar field.

• Proven experience in leading change initiatives within enterprise software, SaaS, manufacturing technology, or industrial software contexts.

• Excellent facilitation, presentation, and executive communication capabilities.

• Experience in stakeholder analysis, change impact assessments, and readiness evaluations.

• Ability to influence without direct authority and foster alignment across various stakeholder groups.

• Experience managing multiple projects concurrently in a dynamic environment.

• Proven ability to develop and scale communication and training plans for customers that enhance awareness, desire, knowledge, ability, and reinforcement of customer-facing change initiatives.

• Capability to translate specific project tasks into repeatable and sustainable standard practices that can be reused across other projects at Velotic.

• PROSCI Change Management Certification (or equivalent) is preferred.

• Experience in supporting Industrial IoT, MES, SCADA, Manufacturing Operations Management, OT, or Industry 4.0 initiatives is preferred.

• Knowledge of manufacturing, energy, utilities, mining, process industries, or industrial operations is preferred.

• Familiarity with customer success methodologies, value realization frameworks, and operational excellence programs is preferred.

• Understanding of Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence methodologies is preferred.

• A Master's degree in Organizational Development, Business Administration, Engineering, or a related field is preferred.

🏝️ Benefits

• Competitive salary.

• 401(k) plan with employer matching (50% up to 8%).

• Comprehensive medical, dental, and vision insurance.

• Health Savings Account (HSA) with company contributions.

• Life and Accidental Death & Dismemberment (AD&D) insurance (2x salary, up to $1 million).

• Eligibility for performance-based bonuses.

• Flexible remote/hybrid work options.

• Travel requirement of up to 35%.