Order to Cash Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct credit evaluations on new advertisers and agencies utilizing Experian; recommend payment terms and authorize opportunities in Salesforce.

• Process customer vendor setup requests, which include W-9 forms, supplier documentation, AP portals, and Bill.com enrollment.

• Examine closed-won transactions from a billing standpoint prior to syncing from Salesforce to Sage Intacct.

• Sync and configure contracts in Sage Intacct; establish new items and manage contracts when deals are modified.

• Manage contract holds, resyncs, and barter/trade agreements.

• Generate and issue invoices, including initial invoices, prepayment invoices, and prebills.

• Oversee automated invoice delivery and partner billing processes, encompassing voids, reissues, and corrections.

• Collect and apply daily customer payments from lockbox and bank receipts.

• Process and authorize card payments through Authorize.net; distribute payment links and promote ACH/wire payments.

• Compile weekly deposit summaries and reconcile unapplied cash.

• Address customer inquiries and manage collections until resolution.

• Maintain customer statements, seller aging reports, dunning, and manual follow-ups.

• Lead collection meetings with Sales Management and assist sellers and account managers regarding billing matters.

• Oversee distressed accounts.

• Close direct-sold, agency-sold, and programmatic revenue monthly, including revenue-share adjustments.

• Record revenue in Sage Intacct and reconcile revenue between Salesforce and Sage Intacct.

• Prepare monthly partner revenue-share schedules and coordinate with partners.

• Prepare monthly accounts receivable, unbilled revenue, deferred revenue, undeposited funds, and other receivables reconciliations.

• Assist with the annual financial audit for accounts receivable and revenue.

• Utilize AI tools daily for research, reconciliations, customer communication, and reporting.

• Collaborate with the Controller to automate manual workflows, including programmatic imports, revenue tie-outs, and collections follow-up.

• Contribute to the development and maintenance of an AI-powered accounts receivable dashboard and ensure that SOP documentation is up to date.

• Identify opportunities for automation and assess time savings achieved.

⛳️ Requirements

• 4–6 years of practical experience in accounts receivable, billing, collections, and revenue accounting.

• Knowledge of ASC 606 revenue recognition principles.

• Experience with month-end closing processes and balance sheet reconciliations.

• Strong preference for candidates with Sage Intacct experience, particularly in Contracts and Accounts Receivable.

• Familiarity with Salesforce and the flow of CRM data into billing systems.

• Proficient in Excel / Google Sheets.

• Regular use of AI tools and automation, such as Claude, ChatGPT, or workflow applications, to minimize manual tasks.

• Excellent written communication skills with a friendly yet persistent approach to collections.

• Ability to work confidently and independently with sellers and account managers internally, as well as with agencies and direct advertisers externally.

• Comfortable working autonomously in a remote team that spans multiple time zones.

• Bachelor’s degree in accounting, finance, or a related field is preferred.

• Proficiency in English at a C1/C2 level according to the CEFR.

• Nice to have: experience in media, advertising, or agency billing, including programmatic.

🏝️ Benefits

• Equal opportunity employer.

• Remote work in a multi-time-zone team.