Order Entry Coordinator

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Intake, evaluation, and initiation of residential and commercial title insurance transactions

• Act as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team

• Oversee shared inboxes or order intake queues for incoming title requests

• Examine contracts, loan documents, property information, and various real estate documentation

• Detect discrepancies and escalate urgent, incomplete, or complex order requests

• Input order data into the title production system in accordance with established procedures and standards

• Upload and systematically organize supporting real estate documents

• Communicate with clients and internal teams to address missing or conflicting information

• Monitor new order pipelines and resolve delays, issues, or data inconsistencies

⛳️ Requirements

• Fluency in the English language is essential

• Exceptional attention to detail and precision

• Strong organizational and time-management abilities

• Capability to handle a consistent volume of email-based requests

• Skill in prioritizing competing tasks within a deadline-oriented environment

• Minimum of 3 years of administrative experience, ideally in the real estate or title industry

• Familiarity with SoftPro Select is an advantage

• Effective communication skills in both written and verbal formats

• Dependable, responsible, and capable of completing work accurately within set timelines

• Professional customer service orientation when interacting with clients and internal teams

• Ability to thrive in a fast-paced environment while managing multiple tasks concurrently

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Employer Paid Life insurance

• Employer Paid LTD

• Paid Time Off

• 401(k)

• 401(k) Employer Match

• Flexible Spending Account

• Health Savings Account

• Employee Assistance Program

• Medical, dental, vision, life, disability, and AD&D insurance

• Tax-advantaged savings accounts

• 401(k) plan with company match

• Company holidays, vacation, and sick days

• New parent leave

• Restricted stock units (eligible positions)

• Deferred compensation plan (eligible positions)