Operations Specialist – Inventory, Listings, Account Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist the Brand Operations Manager with inventory planning, optimizing listings, maintaining account health, and managing daily operations on Seller Central.

• Oversee inventory coverage and aid in developing replenishment strategies based on sales trends, seasonal variations, and forecasting guidance.

• Identify aged inventory, coordinate shipments with warehouse and supply chain teams, and address FBA receiving concerns.

• Perform keyword research and apply approved modifications to titles, bullet points, backend search terms, and A+ Content.

• Evaluate ASIN-level traffic, keyword rankings, and search term effectiveness, and support content and image A/B testing.

• Assist in resolving listing suppressions, stranded inventory, and catalog issues; initiate, monitor, and escalate Seller Central cases as necessary.

• Keep track of account alerts, Buy Box status, external pricing, customer reviews, and ratings; identify recurring risks and challenges.

• Conduct audits of FBA shipments and fees, and submit and monitor reimbursement claims for lost, damaged, or missing inventory.

• Generate actionable reports daily, weekly, and monthly that cover sales trends, sessions, conversion rates, contribution margins, inventory flow, and performance gaps.

• Monitor competitor listings, pricing strategies, keyword tactics, Best Seller Rank, and category trends.

• Collaborate on creative requests, A+ Content, and image enhancements with marketing, design, and supply chain teams for product launches and international growth.

⛳️ Requirements

• A minimum of 3 years of direct experience in supporting Amazon Seller Central operations.

• Proficient in listing optimization and keyword research, with a thorough understanding of Amazon SEO, organic ranking factors, and content enhancement.

• Practical experience with Helium 10, Data Dive, Keepa, or similar Amazon research and analysis tools.

• Familiarity with inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations.

• Advanced skills in Excel or Google Sheets for analyzing operational data and creating precise reports.

• Strong analytical and problem-solving abilities, capable of investigating discrepancies, prioritizing issues, and ensuring attention to detail.

• Fluent in English for effective remote collaboration, reporting, and escalations.

• Experience in optimizing A+ Content and supporting initiatives aimed at improving conversion rates.

• Understanding of Amazon product launches and strategies for organic ranking support.

• Experience in monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunity for professional development and career advancement.

• Flexible working hours and the possibility of remote work.

• Collaborative and inclusive company culture.