Operations Specialist, Inventory, Listings, Account Operations

This is a fully remote position, open to applicants in Mexico, +5 more countries.

📋 Description

• Oversee inventory levels and assist in developing replenishment strategies based on sales trends, seasonal variations, and forecasting insights.

• Identify aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate issues related to FBA receiving.

• Enhance listing visibility through keyword research and authorized modifications to titles, bullet points, backend search terms, and A+ Content.

• Evaluate ASIN-level traffic, keyword rankings, and search term performance to enhance organic ranking, click-through rates, conversions, and content/image A/B testing outcomes.

• Assist in resolving listing suppressions, stranded inventory, and catalog challenges; initiate, monitor, and escalate cases in Seller Central.

• Monitor account notifications, Buy Box status, external pricing, customer reviews, and ratings; identify recurring risks and issues.

• Audit FBA shipments and fees, as well as file and track reimbursement claims for lost, damaged, or missing inventory.

• Generate actionable daily, weekly, and monthly reports on sales trends, sessions, conversion rates, contribution margins, inventory flow, and performance gaps.

• Monitor competitor listings, pricing strategies, keyword approaches, Best Seller Rank, and category trends using Amazon research tools.

• Collaborate on creative requests, A+ Content, image enhancements, product launches, listing updates, and international expansion initiatives with marketing, design, and supply chain teams.

⛳️ Requirements

• A minimum of 3 years of hands-on experience in Amazon Seller Central operations.

• Strong background in listing optimization and keyword research, with a solid grasp of Amazon SEO, organic ranking factors, and content enhancement.

• Practical experience with Helium 10, Data Dive, Keepa, or similar Amazon research and analysis tools.

• Experience in supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations.

• Proficient in Excel or Google Sheets for analyzing operational data and generating precise reports.

• Strong analytical and problem-solving abilities, with the capacity to investigate discrepancies, prioritize issues, and ensure follow-through on details.

• Fluent in English for remote collaboration, reporting, and issue escalation.

• Experience in optimizing A+ Content and driving conversion improvement initiatives.

• Familiarity with Amazon product launch strategies and organic ranking support methods.

• Experience in monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.

• Access to comprehensive health and wellness benefits.

• Collaborative and inclusive company culture.