Operations Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Support the Operations Manager of the SDU and other management members with various tasks related to SDU operations.

• Execute data entry tasks.

• Conduct scanning activities.

• Deliver excellent customer service.

• Provide backup assistance to other SDU roles.

• Participate in paid training in-office while working remotely.

⛳️ Requirements

• Must possess a general understanding of policies and procedures.

• Able to collect, research, organize, and analyze data effectively.

• Capability to work collaboratively as a team member, as well as independently with minimal supervision.

• Proven success in a fast-paced work environment.

• Must exhibit flexibility and the ability to work overtime when necessary to meet tight schedules and deadlines.

• Proficiency in data entry is essential.

• Experience in scanning/imaging is preferred.

• Familiarity with modern office practices, procedures, and equipment is required.

• Strong interpersonal skills, demonstrating tact, patience, and courtesy.

• Must reside near Nashville, TN.

• A High School Diploma or equivalent is mandatory.

• A minimum of one year of prior experience in data entry, child support, or a related field is required.

• Equivalent combinations of education and experience that provide the necessary knowledge, skills, and abilities to perform assigned duties will be considered.

• Experience with SDU (State Disbursement Unit) applications is highly preferred.

• Basic knowledge of Microsoft Office is required.

🏝️ Benefits

• Paid Training (In-office).

• Bi-annual Bonuses for those who qualify.

• Health Club Reimbursements.

• Opportunities for Career Growth.

• A dynamic, enjoyable, and supportive work environment.

• Colleagues who feel like family; we celebrate your achievements!