
Operations Solution Analyst
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in India.
• Evaluate comprehensive warehouse and supply chain processes, such as receiving, put-away, storage, replenishment, picking, packing, dispatch, returns, and inventory movements.
• Offer functional expertise in Advanced Warehouse Management and assist in the design, configuration, and enhancement of warehouse management solutions.
• Engage extensively with MRP processes, encompassing material planning, demand and supply alignment, procurement needs, production planning, and replenishment.
• Oversee and refine Inventory Management processes to boost stock accuracy, availability, utilization, and working capital.
• Collect, document, and analyze business requirements from operations, supply chain, warehouse, procurement, manufacturing, and other business teams.
• Convert business requirements into functional specifications, process flows, solution designs, and system requirements.
• Identify discrepancies between current processes and targeted business outcomes, recommending practical technology-enabled solutions.
• Collaborate with technical teams, product teams, implementation partners, and vendors throughout solution design, development, testing, deployment, and support.
• Assist in system configuration, functional testing, integration testing, user acceptance testing, and production implementation.
• Examine operational data and system performance to pinpoint bottlenecks, inefficiencies, inventory discrepancies, and areas for process improvement.
• Create and maintain functional documentation, SOPs, process maps, requirement documents, and solution specifications.
• Aid in root-cause analysis of operational and system issues and coordinate with relevant teams for prompt resolution.
• Take part in process standardization, automation, and continuous improvement initiatives across warehouse and supply chain operations.
• Ensure that proposed solutions align with business objectives, operational requirements, scalability, and industry best practices.
• 8–12 years of pertinent professional experience in operations, supply chain, warehouse management, business analysis, or enterprise solutions.
• Practical experience with warehouse management and inventory processes.
• Strong familiarity with MRP and material planning processes.
• Proven experience in translating operational requirements into functional and technology solutions.
• Advanced Warehouse Management knowledge.
• MRP (Material Requirements Planning) expertise.
• Proficient in Inventory Management.
• Solid understanding of warehouse and supply chain processes.
• Experience in business process analysis and solution design.
• Proficient in requirements gathering and functional documentation.
• Familiarity with ERP/WMS environments.
• Strong analytical and problem-solving skills.
• Experience with system implementation, testing, and process optimization.
• Excellent stakeholder communication and cross-functional collaboration abilities.
• A degree in Supply Chain Management, Operations, Engineering, Business Administration, Information Technology, or a related field is preferred.
• Comprehensive health and wellness programs.
• Opportunities for professional development and training.
• Flexible work arrangements.
• Competitive salary and performance-based bonuses.
• Supportive and inclusive work environment.
Mercor
Mission Lane
ICF
The Cigna Group
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