Operations Officer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee a portfolio of Licensed Organisations, mainly schools, colleges, local authorities, charities, youth groups, pupil referral units, and youth justice settings.

• Offer daily support, guidance, and training to organizations implementing DofE programmes.

• Cultivate robust relationships, foster programme expansion, and enhance participation.

• Assist young individuals, especially those encountering barriers to participation, in benefiting from DofE programmes.

• Complete an extensive handover and assume responsibility for the designated portfolio.

• Establish and sustain positive connections with Licensed Organisations.

• Provide induction, training, and development opportunities for DofE staff and volunteers.

• Create and execute action plans in collaboration with partners.

• Monitor performance, participation, and targets utilizing DofE management systems and reporting tools.

• Conduct regular online and in-person meetings with Licensed Organisations.

• Assist with licence reviews and play a role in licensing new organisations.

• Enhance participation among marginalized and underrepresented groups.

• Aid in grant applications, project monitoring, and reporting.

• Support national DofE events, which may involve occasional overnight stays and weekend work.

• Collaborate with colleagues throughout the UK on various projects and working groups.

• Contribute to the execution of the DofE strategy and England business plan.

⛳️ Requirements

• Exceptional relationship-building skills with a diverse range of stakeholders.

• Strong communication and influencing skills.

• Capacity to work independently while also contributing effectively within a team.

• Excellent organizational and administrative capabilities.

• Ability to manage conflicting priorities.

• Superior written communication, proofreading, and editing skills.

• Strong presentation and facilitation skills, both online and in person.

• Solution-oriented mindset with the confidence to challenge subpar practices.

• Ability to analyze data, recognize trends, and take suitable actions.

• Proficient IT skills, including expertise in Microsoft Office applications.

• Valid UK driving licence.

• Access to a vehicle during the workweek.

• Willingness to travel regularly within the portfolio area.

• Reside in or near the portfolio area.

• Enhanced Disclosure and Barring Service check, including references for gaps in employment or education.

• Eligibility to work in the UK.

• Completion of a health check.

🏝️ Benefits

• Generous pension contribution.

• Employee assistance programme.

• Healthcare cash plan.

• Volunteer leave.

• 25 days of holiday plus Bank Holidays.

• Additional 3 days of paid leave between Christmas and New Year.

• Option to purchase extra annual leave.

• Benefits discount website.

• Death in service benefit of 4 times the salary.

• Incapacity benefit.

• Generous family leave.

• Sick leave.

• Comprehensive handover period.

• Remote work from home when not attending meetings, events, or visits.

• Geographical allowance of 7%, capped at £4,000 per annum, subject to eligibility.