Operations Manager – Optimization

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with stakeholders throughout the organization to facilitate NWF's pursuit of operational excellence.

• Create guidance documents.

• Map processes and analyze data to identify impacts or areas of concern.

• Develop strategies to assist leadership in decision-making.

• Directly report to the Senior Director of Program Operations while partnering with program leaders.

• Engage with Finance, Philanthropy, Legal, Human Resources, and Accounts Payable.

• Establish operational performance metrics in conjunction with program and advocacy teams.

• Aid teams in visualizing data to pinpoint budget risks or resource opportunities.

• Analyze data and offer insights for strategic operational choices.

• Report on program operational health and performance to leadership.

• Manage Airtable bases, ensure data integrity, and conduct training on bases.

• Map processes and identify bottlenecks with various teams.

• Recommend process enhancements and oversee their implementation.

• Document best practices, process guidelines, and standard operating procedures.

• Create onboarding materials, standardized templates, and workflows for Program Operations.

• Train program operations leaders on new processes and systems.

• Facilitate training for new Program Operations staff alongside their managers.

• Lead teams in addressing complex or urgent operational challenges.

• Provide additional support for budget and grant management as needed.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in a relevant field such as business administration or finance.

• Over 5 years of relevant experience in financial management, operations, or administration, ideally within a nonprofit environment.

• Experience in federal grant management is advantageous.

• At least 2 years of experience in influencing others, with either direct or indirect authority, to achieve common objectives.

• Ability to adapt to changing priorities and learn new processes and software comfortably.

• Proven project management skills while collaborating across multidisciplinary teams, preferably in operations.

• Proficient in analyzing datasets, synthesizing data, and presenting findings to leadership.

• Strong communication skills, capable of simplifying complex technical concepts for a general audience.

• Experience in gathering information from teams while minimizing their workload.

• Recognized as a changemaker with a proactive, solutions-focused attitude.

• Skilled in collaborating with multidisciplinary teams to achieve project outcomes.

• High proficiency in Microsoft Office applications, including MS Word and PowerPoint.

• Advanced Excel capabilities, including formula writing and data manipulation.

• Experience and ability to work with Smartsheet, Airtable, or similar project management tools.

• Driven by equity and a commitment to marginalized communities.

• Possess empathy and strong interpersonal skills.

• Dedicated to an environmental justice approach in policy priorities, program development, and partner engagement.

• Actively seeks feedback, guidance, and direction from team members while keeping staff updated on decisions.

• Committed to advancing NWF’s internal equity transformation.

• Passionate about and dedicated to NWF's mission.

• Must be a U.S. citizen or possess valid work authorization to work in the U.S.

• Successful candidates will be required to complete a background check.

🏝️ Benefits

• Flexible scheduling options.

• Paid time off, including vacation starting at three weeks accrual based on a full-time schedule.

• Unlimited wellbeing time for personal, spiritual, emotional, cultural, religious, or financial wellbeing for yourself, a partner, or family member, including pets.

• 11 paid holidays.

• Paid winter break from December 25 to January 1.

• Up to 16 weeks of fully paid Family and Medical Leave.

• Low-cost health, dental, and vision insurance options.

• Coverage for outpatient mental health services at in-network rates.

• Access to a therapist at no cost.

• Pet insurance and a discount perk program.

• Annual wellbeing allowance.

• Retirement plan with immediate matching and vesting benefits.

• Year-end retirement contribution.

• Tuition reimbursement available.

• Assistance with adoption and surrogacy.

• Stipend for pet adoption.

• Support for student loan management.

• Flexible and empowered work environment.

• Family-friendly workplace atmosphere.

• Approximately 1–2 trips per year, lasting 2–4 nights each.