Operations Manager – DTC eCom Brands

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations of an expanding DTC eCommerce enterprise

• Develop, enhance, and document standard operating procedures (SOPs) across various business functions

• Establish operational frameworks, accountability measures, and scalable processes

• Collaborate with cross-functional teams to ensure efficient project progression

• Optimize workflows and remove operational obstacles

• Assist in the recruitment, interviewing, and onboarding of new team members

• Partner closely with leadership on operational strategy and implementation

• Track key performance indicators (KPIs) and ensure teams consistently focus on priorities

• Recognize opportunities for automation and operational enhancements

⛳️ Requirements

• Demonstrated experience in an Operations role within the DTC eCommerce sector

• Deep understanding of the nuances and daily operations of a brand

• Proven experience in developing or significantly refining SOPs

• Experience in managing remote teams and coordinating across multiple departments

• Strong skills in project management and organization

• Experience working directly with founders or top executive leadership

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Flexible working hours and remote work options

• Opportunities for professional growth and development

• Collaborative and dynamic work environment