Operations Manager

atTeenage HelplineRemoteGB flagUnited KingdomFull-timeOperationsMid-levelSenior£32k – £36k/year

Posted Aug 28

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage daily administrative tasks and remove obstacles to efficiency.

• Enhance and standardize operational processes across Teamtailor, Deel, communication platforms, and team management tools.

• Provide support to directors, volunteer leads, and DWP placement personnel.

• Assist the CEO with the logistics of Board of Trustees meetings, preparation, governance compliance, and internal reporting.

• Track deliverables against strategic roadmaps and ensure that deadlines for milestones, including portal launches and DWP cohort onboarding, are achieved.


⛳️ Requirements

• Demonstrated experience in operations, administrative management, or delivery coordination in a charity, SME, or dynamic startup setting.

• Highly proficient in using digital operational tools, including CRM/ATS systems like Teamtailor, global HR solutions such as Deel, as well as project management and communication tools.

• A proactive and self-sufficient individual who anticipates requirements, independently resolves issues, and performs effectively without close supervision.

• Outstanding interpersonal abilities and a strong appreciation for a culture supported by committed volunteers and early-career placement staff.

• A genuine passion for youth empowerment, mental health, and dismantling barriers for marginalized young people.

• Capability to work part-time for a total of 25 hours each week.

• Some business travel may be necessary.


🏝️ Benefits

• A competitive defined-contribution pension with employer contributions.

• Private healthcare, including dental coverage, provided by Westfield Health.

• Death in service benefit.

• Enhanced sick leave benefits.

• Access to a variety of discounts.

• Fully remote work arrangement.

• Some business travel may be required.

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