Operations Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Act as the operational right-hand partner to an executive or department leader within a client organization.

• Take ownership of operational results by pinpointing gaps, devising solutions, and implementing enhancements.

• Cleanse and standardize business intelligence data while establishing meaningful KPIs.

• Create live dashboards and departmental scorecards in collaboration with owners and targets.

• Facilitate weekly leadership meetings, encompassing agendas, decisions, ownership, and follow-through.

• Propel stalled initiatives and system migrations to successful completion.

• Aggregate quarterly initiatives into a unified board for enhanced visibility and accountability.

• Map comprehensive business processes and identify any dropped handoffs.

• Audit, minimize, and consolidate software subscriptions.

• Integrate platforms such as CRM and financial systems.

• Restructure file storage and manage permissions effectively.

• Develop AI agents, Claude workflows, and automations for repetitive tasks.

• Educate teams on the adoption of implemented AI solutions.

• Outline workforce responsibilities and identify tasks being performed at inappropriate levels.

• Document Standard Operating Procedures (SOPs) and mitigate single points of failure.

• Redefine role scopes and construct accountability charts.

• Complete a one-month training program before assignment.

• Engage full-time as a permanent embedded member of a client team, with structured check-ins at 30, 60, and 90 days.

⛳️ Requirements

• Bachelor’s degree in industrial engineering, business, finance, or a related field.

• Minimum of 5 years of experience in operations, process improvement, business analysis, or management consulting.

• Demonstrated capability in managing a business process from start to finish: mapping, documenting, enhancing, and facilitating adoption of changes.

• Proficient in written and spoken English.

• Comfortable working with spreadsheets and data analysis.

• Familiar with at least one project management tool (such as ClickUp, Asana, Monday, or similar).

• Self-motivated individual capable of asking pertinent questions, identifying core issues, and creating an independent plan.

• Resourceful and able to operate without detailed instructions.

• Quick, self-directed learner who can adapt to new tools and domains while taking constructive feedback.

• Willing to engage actively in smaller teams.

• Committed to completing the full one-month training program prior to placement.

• Access to reliable home internet, a quiet workspace, and a functioning computer.

• Background in Big 4 or management consulting (preferred).

• Training in Lean, Six Sigma, or continuous improvement methodologies (preferred).

• Practical experience with no-code automation tools such as Zapier, Make, or n8n (preferred).

• Experience in dashboard creation using Looker Studio, Power BI, or Google Sheets (preferred).

• Hands-on experience with AI applications beyond chat, including custom agents, structured prompt workflows, or Claude Skills (preferred).

• Familiarity with e-commerce, agency, or founder-led business operations (preferred).

• Knowledge of EOS, Level 10 meetings, scorecards, accountability charts, or integrator support (preferred).

🏝️ Benefits

• ₱40,000 signing bonus upon placement — ₱20,000 within the first two weeks and ₱20,000 at the end of the first month.

• ₱50,000 program bonuses — ₱20,000 upon training completion and ₱30,000 after 30 days with the client post-placement.

• 100% Remote Work opportunity.

• 13th Month Pay.

• Comprehensive Healthcare (HMO).

• Complete Benefits Package, including SSS, PhilHealth, and Pag-IBIG.

• Paid Service Incentive Leave (SIL).

• Paid Philippine Holidays.

• Access to Free Learning and Development Programs.

• Certification in the business systemization methodology.

• Membership in the alumni community.

• Continuous upskilling as AI and best practices evolve.