Operations Manager

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Assist the Store Manager in overseeing the overall leadership and strategic operations of a CVS/pharmacy location.

• Oversee, manage, and enforce store policies.

• Administer sales and inventory management.

• Handle employee recruitment, training, and professional development.

• Aid in financial management tasks.

• Direct customer service initiatives.

• Lead store teams and collaborate effectively with them.

• Supervise, assign tasks, and guide store crew activities.

• Communicate updates and information to store crew and supervisors in a timely and transparent manner.

• Assist the Store Manager in developing action plans aimed at enhancing operations and service quality.

• Help customers with inquiries, concerns, and complaints.

• Foster a CVS customer service culture by welcoming customers, providing assistance, and expressing gratitude.

⛳️ Requirements

• Strong deductive reasoning capabilities, advanced analytical skills, and proficient computer skills.

• Excellent communication skills along with leadership, supervision, and persuasive abilities.

• Availability to work a full-time flexible schedule, which may include early mornings, overnight shifts, and weekends.

• Willingness to work overtime when necessary.

• Capacity to address urgent issues at the store as they arise.

• A high school diploma or equivalent is preferred but not mandatory.

• Previous experience as a retail manager or supervisor is preferred.

🏝️ Benefits

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources promoting physical, emotional, and financial well-being.

• Comprehensive benefits package for eligible full-time employees.