This is a fully remote position, open to applicants in Mexico, +5 more countries.

📋 Description

• Facilitate the coordination of workflows and initiatives across various sectors of the organization

• Assist with customer-related operations, encompassing onboarding, ongoing customer requirements, and retention strategies

• Collaborate with Sales, Accounting, Operations, and technical teams to address issues and advance priorities

• Monitor priorities, obstacles, follow-ups, and subsequent steps

• Recognize operational deficiencies and aid in identifying the appropriate personnel or resources needed

• Develop and enhance processes as the business landscape changes

• Ensure issues and commitments are tracked through to completion

• Deliver clear and concise updates regarding progress and pending items

⛳️ Requirements

• Over 5 years of professional experience, with a significant focus on hands-on business operations

• Prior experience in roles such as Operations Manager, Operations Lead, Business Operations Manager, General Manager, or a similar hands-on operations position

• Experience in an established business setting that involves multiple teams, functions, and priorities

• Proven track record in cross-functional coordination and problem-solving

• Demonstrated ability to manage workflows or initiatives from inception to completion

• Experience in process improvement and ensuring consistent follow-through

• Comfortable collaborating with both business and technical teams

• Excellent professional communication skills, both clear and concise

🏝️ Benefits

• Fixed schedule from Monday to Friday, aligned with U.S. Central Time

• Fully remote work environment