Operations Coordinator

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Provide daily coordination and administrative assistance across Creative, Product Development, Purchasing, and Safety Testing.

• Manage localization and proofreading processes, direct files and feedback, and monitor task completion.

• Act as a liaison between Creative teams, suppliers, and partners such as Asmodee.

• Distribute proofs, aggregate feedback, obtain approvals, and ensure project momentum.

• Review comments on Trello cards, organize follow-ups, update next steps, and maintain workflow transparency.

• Verify that approved files, specifications, and supporting documents are complete for purchase order placement.

• Generate and update purchase orders, item records, and supporting documentation in Brightpearl and relevant tracking systems.

• Oversee production and shipment schedules, follow up with suppliers, communicate updates, and escalate any delays or issues.

• Assist with shipment coordination by providing necessary documentation to freight forwarders.

• Coordinate proofing for reorder products to meet required deadlines.

• Aid in product setups within the ERP system and Shopify to ensure timely purchase order placements and product launches.

• Organize safety and compliance testing for new products and manage scheduled retesting for existing items.

• Collaborate with factories to prepare and dispatch samples to certified testing laboratories and provide necessary documentation.

• Monitor testing progress, follow up on outcomes, and escalate any failures, delays, or ambiguous requirements.

• Maintain accurate documentation, organize test reports, and log the most recent test dates for products.

• Submit new product registration applications to the Authorized Representative for compliance with European regulations.

• Cross-train in essential creative, product development, purchasing, and supply-chain processes to ensure coverage.

⛳️ Requirements

• Bachelor’s Degree in Business, Operations, or a related field, or equivalent experience (required).

• A minimum of 1 year of experience in a CPG company (preferred).

• At least 1 year of experience in an operations- or product-focused role (preferred).

• Experience collaborating with overseas suppliers (preferred).

• Proven ability to handle multiple priorities and adjust to shifting demands (required).

• Familiarity with ERP systems (preferred).

• Proficient in Google Sheets and/or Excel (required).

• Competency in Google Suite (preferred).

• Strong commitment to Diversity, Equity, and Inclusion.

• Willingness to travel (approximately 1-2 times per year).

• U.S. residency.

• Skills in prioritization and task management.

• Strong problem-solving and troubleshooting abilities.

• Clear and concise communication skills.

• Effective collaboration skills.

• Attention to detail and capability to complete tasks punctually with minimal errors.

🏝️ Benefits

• Medical, dental, and vision coverage through the ICHRA program, with monthly company contributions towards coverage.

• 20+ days of PTO annually, increasing by 1 day for each year of service.

• Paid holidays.

• 401(k) plan with a company match.

• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com.

• A flexible, remote-first work environment that supports work-life balance.

• A creative and fast-paced work atmosphere.

• A culture emphasizing integrity, compassion, curiosity, and calmness.