Operations Coordinator

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Coordinate and facilitate daily operational functions across various departments.

• Assist in scheduling, tracking projects, and managing workflows.

• Ensure the maintenance of precise records, documentation, and operational reports.

• Engage with customers, vendors, subcontractors, and internal teams effectively.

• Provide support for onboarding, administrative duties, and process-related activities.

• Aid in job scheduling, production coordination, and providing status updates.

• Monitor and refresh CRM systems, spreadsheets, and internal platforms regularly.

• Assist in identifying operational gaps and contribute to process enhancements.

• Support leadership with reporting, follow-ups, and the organization of operations.

• Organize meetings, calendars, and project timelines as required.

• Ensure that customer information, project specifics, and operational notes are kept accurate and up to date.

• Assist with diverse operational and administrative projects as the company expands.

⛳️ Requirements

• Exceptional organizational and multitasking skills.

• Outstanding communication and customer service abilities.

• Capable of working autonomously in a remote setting.

• Keen attention to detail and strong follow-through.

• Adaptable to fast-paced environments with shifting priorities.

• Proficient in computer and technology applications.

• Familiarity with Microsoft Office, Google Workspace, or equivalent systems.

• Experience with CRM systems or project management platforms is preferred.

• Ability to juggle multiple projects and meet deadlines concurrently.

• Professional demeanor with a team-oriented perspective.

• Experience in operations coordination or administrative support.

• Preferred background in construction, roofing, home services, or field operations.

• Experience in scheduling, project coordination, or customer communications.

• Familiarity with CRMs such as AccuLynx, Salesforce, HubSpot, Monday.com, or similar systems.

• Experience supporting remote teams or operations across multiple locations.

• Background in process improvement or reporting is a plus.

🏝️ Benefits

• Opportunity for remote work.

• A growing company with potential for long-term career development.

• Supported by Allied Roofing Partners, a rapidly growing national platform.

• A collaborative and team-oriented workplace culture.

• Chance to contribute to the development of operational processes and infrastructure.

• Exposure to leadership and initiatives for operational growth.

• Competitive salary and opportunities for career advancement.