
Operations Associate – Hiring, Client Delivery
Posted Nov 2

Posted Nov 2
This is a fully remote position, open to applicants in Bulgaria.
• Take charge of either the hiring machine or client delivery operations, with the area designated during the trial based on your strengths.
• For hiring operations, manage the entire funnel: sourcing, screening, following up, scheduling, maintaining trackers, and identifying any broken processes.
• For client delivery operations, organize, brief, follow up, and deliver client work; ensure timelines are met, provide clear briefings to the team, and prevent any work from being stalled.
• Recognize what has been overlooked, determine the necessary actions, and resolve issues proactively without needing prompts.
• Make significant operational decisions daily and take responsibility for the results.
• Identify ineffective processes, including those within the company, and communicate them clearly.
• Engage in a paid six-to-eight-week trial where you will perform the actual job and make decisions on live assignments.
• This position is full-time once hired, and it will be your sole employment.
• During the paid trial, you will work 4 hours a day with us, two of which must align with our fixed working hours; you may maintain your current job throughout the trial.
• Upon successful completion, you must provide notice and transition to full-time employment within 30 days.
• You need a reliable internet connection with a minimum speed of 30 Mbps down and 5 Mbps up, verified live with us.
• Proficient written English is required.
• Candidates must be based in Bulgaria.
• You will track your working hours with our time tracking tool from the very first day.
• You must have held a full-time position at some point within the last 12 months.
• Your work history will be verified through your employer, including dates, title, paid status, contract, and payslips.
• Any misrepresentation of work history will lead to disqualification.
• Starting salary of 2100 USD per month from day one, determined by responsibility and demonstrated capability rather than tenure.
• An annual bonus equivalent to one month's salary.
• 15 days of paid leave per year, increasing with tenure, along with public holidays recognized in your country.
• Paid sick leave is included.
• A health allowance to support your well-being.
• A coworking allowance to facilitate your working environment.
• Completion payment awarded at the end of the six-to-eight-week trial, regardless of whether you are hired.
• Compensation at half rate for the initial two weeks of the trial, with full rate commencing from the third week onward.
Jobrack
Dane Street
BetterHelp
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