Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee contractor documentation and manage necessary paperwork.

• Foster team culture initiatives, including gatherings, appreciation events, and happiness surveys.

• Organize virtual files, documentation, and shared resources efficiently.

• Assist with FoolFest and other events, focusing on scheduling, logistics, communication, and coordination.

• Handle recurring operational tasks, maintaining calendars, deadlines, and follow-ups.

• Provide administrative support to the Operations Manager as needed.

• Document processes and keep operational materials up to date.

• Identify opportunities for enhancing efficiency, organization, and consistency.

• Aid in HubSpot administration, including data entry, record maintenance, and integrity checks.

• Ensure accurate information is maintained in the CRM.

• Develop and sustain reports and dashboards.

• Address basic user issues and connect team members with the necessary support.

• Coordinate fundamental system training, documentation, and resources.

• Promote consistent processes and best practices across operational tools.

• Act as a resource for common inquiries regarding operational systems and workflows.

⛳️ Requirements

• A minimum of 2 years of experience in operations, administrative roles, project coordination, or similar fields.

• Practical experience with HubSpot, demonstrating the ability to work independently within the platform.

• Comfort with various CRM platforms, project management tools, scheduling applications, and shared document systems.

• Exceptional attention to detail.

• Capability to manage multiple recurring tasks and deadlines concurrently.

• Clear and effective written communication skills.

• A proactive and process-focused mindset.

• Reliability and consistency in handling recurring operational responsibilities.

• Willingness to ask questions, learn new systems, and navigate unfamiliar situations.

• Interest in supporting teammates and contributing to a mission-driven organization.

• Bonus: experience within a nonprofit, foundation, or other mission-oriented organization.

• Bonus: HubSpot certification.

• Bonus: experience coordinating contractors, team events, or internal operations.

• Bonus: experience in creating reports, dashboards, process documentation, or training materials for systems.

🏝️ Benefits

• Part-time contractor position with an expected commitment of up to 30 hours per month.

• $45 USD hourly compensation.