Operational Executive Assistant

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Develop and revise comprehensive Standard Operating Procedures (SOPs), particularly focused on agent and client workflows.

• Delegate tasks to appropriate team members while supervising the Transaction Coordinator.

• Ensure accountability and guarantee that no details are overlooked.

• Take full ownership of the Founder’s inbox, proactively addressing issues and drafting responses independently.

• Onboard new real estate agents and clients effectively.

• Conduct brief introductory screening conversations to assess client urgency.

• Manage calendar scheduling and prioritize daily responsibilities.

• Keep administrative processes organized during peak market periods.

• Assist the Founder in core operations for both the real estate firm and the associated mortgage company.

• Optimize workflows, safeguard sensitive information, and establish scalable internal systems.

⛳️ Requirements

• A C1 English level is mandatory; the chosen candidate will communicate exclusively in English throughout their entire shift.

• Outstanding written and verbal communication skills in both English and Spanish.

• Previous experience supporting a senior executive in the real estate sector is highly preferred.

• Demonstrated ability to independently solve problems, exercise sound judgment, and advance projects without direct oversight.

• Capacity to perform well in a fast-paced, peak-season environment with unwavering consistency and commitment.

• Strict compliance with data privacy regulations and security measures when managing sensitive client and financial information.

• High proficiency in Google Workspace.

• Candidates must be from LATAM.

• Submission of a resume along with an English audio/video recording is required.

• A publicly accessible Loom video recorded in English must be provided.

• A valid internet speed test screenshot must be uploaded.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• A collaborative and supportive work environment.