Operador de Atendimento, Call Center Comercial

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide voice support to clients with a humanized and empathetic approach, focusing on personalized resolutions to meet their needs.

• Offer financial products and services to retain clients and ensure the best possible experience.

• Achieve and exceed sales targets, with the potential to earn rewards based on performance.

• Welcome, address inquiries, and fulfill requests, ensuring complete customer satisfaction.

⛳️ Requirements

• Completed High School education.

• Experience in sales will be an advantage.

• Availability to work a 6x1 schedule, from Monday to Saturday.

• Daily work hours of 6 hours and 20 minutes.

• Minimum internet speed of 100 Mbps.

• Wired connection for desktop use.

• Clear and objective communication skills.

• Customer service techniques.

• Active listening and customer needs analysis.

• Time management and prioritization skills.

• Proactive attitude and desire to make a difference.

• Ability to work in a team and seek creative solutions.

• Results-oriented mindset.

🏝️ Benefits

• Meal Voucher / Vale Refeição.

• Medical/Dental Assistance.

• Incentive campaigns/rewards.

• Desktop equipment (desktop computer).

• Flexible breaks.

• Semiannual Profit Sharing (Participação nos Lucros e Resultados).

• Internet cost support.

• Structured development program and career plan.

• Inclusive and respectful environment.

• Totalpass.

• Pharmacy agreement.

• Life insurance.

• Transportation voucher.

• Optical reimbursement.

• Discount on Carrefour card for purchases at the chain.

• Partnership with Sesc.