Open Enrollment Benefits & Leave Administrator – Contract Position

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Oversee the complete administration of open enrollment, which includes system configuration, testing, enrollment tracking, and employee assistance.

• Set up benefit plans, rates, eligibility criteria, and enrollment procedures.

• Perform testing prior to the launch of open enrollment.

• Assist employees with their benefit selections, navigating the system, and addressing enrollment inquiries.

• Track enrollment completion and follow up on any pending elections.

• Verify enrollment data and system outcomes, addressing or escalating any discrepancies.

• Manage communications regarding enrollment, including reminders and instructions.

• Keep accurate records of benefits and enrollments.

• Create and document standardized processes, workflows, templates, and tracking tools for leave administration.

• Evaluate and enhance leave administration practices.

• Maintain documentation and confidential records related to leave tracking.

• Provide backend operational support and resources to the employee-facing People Operations team.

• Assist with FMLA and relevant state/local leave administration.

• Escalate complex leave or compliance issues as necessary.

⛳️ Requirements

• Proven experience in benefits, open enrollment, and/or leave administration.

• Familiarity with benefit system configuration and open enrollment testing.

• Understanding of employee leave administration, including FMLA.

• Strong organizational abilities and meticulous attention to detail.

• Exceptional employee service and communication skills.

• Capability to independently prioritize tasks, meet deadlines, and follow up effectively.

• Ability to manage confidential employee information with care.

• Experience with HRIS and benefit enrollment systems.

• Preferred experience with Paylocity and Bswift.

• Candidates from the DMV area are preferred; remote candidates are also welcome.

🏝️ Benefits

• Temporary contract position.

• Remote work option available for candidates located outside the DMV.

• Opportunities for collaboration with Employee Support and People Operations.