Onboarding Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee the comprehensive onboarding process from the acceptance of the job offer to the first day and integration into the company.

• Arrange background checks, drug testing, employee health assessments, I-9 form completion, and other onboarding paperwork.

• Act as the main point of contact for candidates, hiring managers, facilities, and internal stakeholders.

• Organize onboarding events, orientation programs, training sessions, and meetings with stakeholders.

• Track onboarding progress and ensure compliance with deadlines.

• Address escalated onboarding queries and manage ServiceNow tickets.

• Conduct onboarding presentations that cover company policies, culture, and expectations.

• Collaborate with hiring managers and operational leaders to equip new hires with necessary tools, access, and resources.

• Follow up with new employees and their managers to facilitate smooth transitions.

• Keep accurate records in the Applicant Tracking System (ATS) and other HR platforms.

• Assist in initiatives aimed at improving processes.

• Utilize Microsoft Excel and Microsoft Office software to manage data, monitor progress, and prepare reports.

• Protect sensitive employee information with confidentiality and adhere to HIPAA standards, I-9 requirements, state employment laws, and company policies.

• Collaborate effectively within a remote, high-volume team while juggling multiple onboarding tasks.

⛳️ Requirements

• High school diploma or GED is mandatory.

• A bachelor’s degree is preferred.

• A minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related area.

• Proven experience in coordinating high-volume onboarding processes and managing several priorities at once.

• Familiarity with HR compliance, including I-9 regulations and state employment laws.

• Exceptional customer service and communication abilities.

• Strong organizational, time management, and multitasking skills.

• Proficient in computer applications, particularly Microsoft Excel and Microsoft Office.

• Capability to handle confidential information with professionalism and discretion.

• Comfortable working in a dynamic environment that supports multiple locations and large onboarding volumes.

• Prior experience as an onboarding specialist or HR coordinator is preferred.

• Broader experience in Human Resources beyond onboarding, especially related to compliance and employment documentation, is advantageous.

• Experience supporting remote teams or multi-site organizations is preferred.

• Background in healthcare or other highly regulated industries is preferred.

• Familiarity with Applicant Tracking Systems (ATS), HRIS platforms, or ServiceNow is beneficial but not mandatory.

• Experience in a high-volume, customer-oriented setting is preferred.

• Must be legally authorized to work in the United States without employer sponsorship.

🏝️ Benefits

• Comprehensive options for medical, dental, and vision insurance.

• Life, accident, critical illness, and hospital indemnity coverage.

• Short-term and long-term disability insurance.

• Paid family leave.

• Paid time off.

• Tuition assistance for higher education and certifications.

• Loan assistance programs.

• 401(k) retirement plan with company matching.

• Programs focusing on mental, physical, and financial well-being.

• Complimentary gym memberships.

• Virtual healthcare appointments.

• Access to mental health services.

• Discount programs available.

• Continuous learning and opportunities for career advancement.