OCM Manager – AI Fluency, Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement a comprehensive global strategy by mapping current workflows from start to finish and identifying opportunities for AI integration across internal operations, client service delivery, pre-sales, and product development.

• Work collaboratively to establish adoption and governance frameworks that include sponsorship, metrics, feedback mechanisms, and guidelines.

• Manage scalable, model-agnostic AI fluency training programs aimed at enhancing delegation, discernment, and diligence.

• Supervise the creation and curation of practical AI upskilling resources for seamless integration into daily operations.

• Design tailored Organizational Change Management and training strategies for Unisys presales and long-term client engagement.

• Formulate both long-term organizational strategies and immediate interventions at the workflow level.

• Establish metrics for changed practices and link adoption to business performance and employee experiences.

• Monitor the evolving capabilities, tools, and norms in AI, updating curriculum and guidelines as necessary.

• Provide change management assistance across various initiatives, projects, and organizational divisions.

• Enhance stakeholder comprehension of the implications of changes related to outcomes and deliverables.

• Develop and execute strategies that empower stakeholders to succeed amidst ongoing change.

• Integrate change enablement into technology deployments and stable operational practices.

• Assist in defining and measuring success indicators, tracking progress, and assessing business results.

⛳️ Requirements

• BA/BS degree and 6–8 years of relevant experience, or a comparable combination of education and experience.

• Prosci Certified Change Practitioner or a similar Organizational Change Management certification is preferred.

• Experience in establishing a team or function that was previously nonexistent.

• Proven experience in launching AI-driven initiatives that foster transformation at an enterprise level.

• Demonstrated ability to create learning or enablement programs from the ground up at an organizational scale that effectively shifted behavior.

• Successful history of leading cross-functional teams across diverse functions and sectors.

• A data-driven mindset with strong analytical skills to define success and convert outcome data into actionable insights.

• Ability to navigate ambiguity and adapt to the evolving landscape of AI and business requirements.

• Strong foundation in instructional design, adult learning principles, change management, or organizational psychology is desirable.

• A proven ability to identify innovative solutions to complex problems is desirable.

• Candidates must be eligible for any necessary U.S. Government authorizations related to export-controlled commodities and technology.

🏝️ Benefits

• Unlimited paid time off.

• 401(k) plan.

• Comprehensive healthcare coverage.

• HSA matching contributions.

• Continuous learning opportunities.

• Video interviews that provide a convenient interview experience.