Obstructive Sleep Apnea Clinical Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the recruitment, hiring, training, and development of Field Clinical Specialists.

• Guide, mentor, and cultivate the FCS team while ensuring the delivery of high-quality clinical education and support.

• Set performance standards, offer constructive feedback, and assist in career progression.

• Promote patient safety, responsibility, and a culture of continuous learning.

• Ensure the onboarding, continual training, and credentialing of FCS team members.

• Manage scheduling for titration/programming visit coverage.

• Collaborate with Sales to enhance and streamline the patient experience.

• Supervise clinical training and technical assistance for healthcare professionals and patients.

• Oversee field execution, which includes therapy training, device programming support, and patient education.

• Analyze field performance trends and implement enhancements.

• Ensure compliance with regulatory, legal, company policies, documentation, adverse event reporting, and device safety protocols.

• Collaborate with Quality and Regulatory teams on field-related issues and continuous improvement initiatives.

• Serve as a liaison with Sales, Marketing, Clinical, Engineering, Quality, and Legal departments.

• Convert field insights into actionable feedback for product development, training programs, and clinical strategies.

• Assist in clinical trials and product launches by aligning field execution and training efforts.

• Cultivate relationships with physicians, surgeons, and sleep lab staff.

• Support strategic accounts and address complex clinical scenarios.

• Provide clinical and technical assistance during overnight polysomnography tests when necessary.

• Troubleshoot and offer technical support to clinical sites.

• Manage team deployment, territory coverage, and resource distribution.

• Monitor and evaluate field activity metrics, training effectiveness, and team performance.

• Ensure prompt and accurate reporting of field activities and business insights.

• Embody LivaNova’s values while promoting professionalism, integrity, and a patient-centric approach.

⛳️ Requirements

• Bachelor's degree is required, preferably in nursing, STEM, life sciences, sleep medicine, or a related field.

• At least 5 years of experience working with patients in a clinical environment.

• A minimum of 3 years in a managerial position.

• Background in neuromodulation, bio-engineering, nursing, or sleep medicine is preferred.

• RPGST certification is a plus.

• Proven ability to lead and develop a high-performing field-based team.

• Demonstrated empathy and understanding of the field sales force.

• Strong sense of job ownership and urgency for business needs.

• Proficient in project management.

• Ability to work effectively in cross-functional teams, including those located in different buildings or regions.

• Demonstrated leadership skills, analytical thinking, and problem-solving capabilities.

• Strong proficiency in Microsoft software applications.

• Must meet medical facility credentialing standards.

• Requires repetitive computer usage.

• Willingness to travel 35–65% of the time.

🏝️ Benefits

• Health benefits – Medical, Dental, Vision.

• Personal and Vacation Time.

• Retirement & Savings Plan (401K).

• Employee Stock Purchase Plan.

• Training & Education Support.

• Bonus Referral Program.

• Service Awards.

• Employee Recognition Program.

• Flexible Work Schedules.

• Discretionary annual bonus.