Nurse Practitioner, Clinical Triage

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Serve as a clinical resource for triage teams assisting patients who need further clinical assessment.

• Assess and treat patients through telehealth services to meet urgent health requirements.

• Act as a liaison between central triage resources and local clinical teams, providing patient updates and organizing follow-up appointments.

• Manage time-sensitive requests for medication refills, lab results, and other patient communications.

• Coordinate escalation or Emergency Room evaluations in conjunction with patients’ primary care providers.

• Support service recovery initiatives for patients needing prompt care.

• Collaborate closely with the pharmacy team to ensure comprehensive patient care.

• Sign home health documents, durable medical equipment orders, death certificates, and other necessary orders.

• Analyze quality metrics and pod-level performance, pinpoint areas for improvement, and enhance HEDIS performance.

• Provide education to patients regarding the Urgent Care Triage program.

• Identify care gaps and facilitate access to external resources such as home health, hospice, and ancillary services.

• Work with the RCMO and Medical Director on opportunities for care enhancement.

• Undertake additional responsibilities as assigned by the Regional CMO and/or Medical Director.

⛳️ Requirements

• Must hold a Nurse Practitioner certification with active licenses in the states covered, including Ohio.

• Must possess an active DEA license.

• Exceptional written and verbal communication abilities.

• Capable of making prompt and decisive decisions in urgent and emergency situations.

• Proven ability to manage multiple tasks simultaneously.

• Strong communication skills, both written and verbal.

• Excellent organizational skills and meticulous attention to detail.

• Experience with telehealth and virtual care coordination (preferred).

• Familiarity with APRIMA EMR (preferred).

• Multistate License (MSL) is preferred.

• At least 1 year of experience with HarmonyCares Medical Group is preferred.

• Candidates may be required to undergo a background check in the state of Florida.

🏝️ Benefits

• Competitive base salary.

• Comprehensive benefits package including 401K with matching contributions.

• Annual stipend for CME and license/association fees.

• Paid subscription to UpToDate for your tablet and company phone.

• A+ rated malpractice insurance with tail coverage.

• No holiday shifts, no hospital rounds.

• Minimal on-call responsibilities.

• Administrative support for your appointments.

• Company car with driver.