NOC Operations Assistant – Persons with Disabilities (PWD)

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and handle operational requests and ticketing processes

• Coordinate with the relevant teams

• Ensure that deadlines are adhered to and provide timely updates

• Engage with various departments and levels within the organization

• Assist in management routines and operational oversight

⛳️ Requirements

• This position is exclusively available for candidates with disabilities (PWD)

• Excellent verbal and written communication abilities

• Strong organizational skills and attention to detail

• Capability to perform under pressure and prioritize effectively

• Proactive attitude and a strong sense of accountability

• Comfort in following up on pending items and collecting information

• Fundamental knowledge of Telecommunications is an advantage

• Familiarity with transmission networks, fiber optics, or network infrastructure is a plus

• Previous experience in operations, support, or demand management is beneficial

• Must be available during business hours from 9:00 a.m. to 6:00 p.m. or the afternoon/evening shift from 1:00 p.m. to 10:00 p.m.

🏝️ Benefits

• Medical Insurance – fully covered by the company for employees and their dependents

• Dental Insurance

• Meal or Food Allowance with no payroll deductions

• Life Insurance

• Private Pension Plan

• Wellhub

• TotalPass

• Option to purchase company shares at a discounted rate

• Pharmacy Discount

• Childcare Assistance

• Partnership with a language school

• Extended Maternity and Paternity Leave

• Profit-Sharing Program (PPR)