NOC Infrastructure Administrator

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Deliver operational support within a 24/7 NOC setting for both Linux and Windows systems.

• Manage, maintain, and operate Linux and Windows systems that support production operations.

• Conduct data backup and recovery tasks.

• Oversee, manage, and maintain Linux and Windows servers and applications.

• Develop and uphold environment-specific operating procedures and documentation.

• Create, manage, and sustain user accounts and group memberships in Active Directory.

• Execute daily system monitoring to ensure system integrity, availability, and the successful completion of scheduled jobs and backups.

• Organize and efficiently define, prioritize, troubleshoot, and resolve support requests.

• Administer and oversee cloud-based infrastructure and managed services.

• Design, maintain, and utilize automation scripts using Bash, PowerShell, Python, or similar technologies.

• Assist with patch management for both Linux and Windows environments.

• Create and maintain operational, configuration, and knowledge base documentation.

• Lead shift operations when necessary.

⛳️ Requirements

• A minimum of 4 years of experience in Linux and Windows system administration.

• Proven experience supporting production infrastructure in a 24/7 operational setting.

• Extensive knowledge of Linux and Windows server administration.

• Experience in system and application monitoring within production environments.

• Practical understanding of networking concepts, including DNS, TCP/IP, DHCP, IP networking, and network troubleshooting.

• Familiarity with administering Microsoft infrastructure technologies, including Active Directory, DNS, DHCP, Group Policy, and Windows Security.

• Experience with cloud platforms and virtualization technologies such as AWS, Azure, VMware, and Hyper-V.

• Proficient in developing automation scripts using Bash, PowerShell, Python, or similar scripting languages.

• Working knowledge of SQL queries and database troubleshooting.

• Experience in web server administration and configuration.

• Familiarity with enterprise monitoring tools such as Nagios, Datadog, Jira, Salesforce, or similar platforms.

• Experience in managing incidents, documenting resolutions, and adhering to operational procedures.

• Strong analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• A positive and collaborative mindset.

• Self-motivated with a strong sense of ownership and accountability.

• Capability to identify inefficiencies and suggest enhancements to systems and processes.

• Ability to perform effectively in a dynamic and fast-paced environment.

• Strong organizational, prioritization, and decision-making capabilities.

• Ability to work both independently and collaboratively within a team.

• Willingness to work day, evening, night, weekend, and holiday shifts as part of a rotating schedule.

🏝️ Benefits

• A comprehensive compensation and benefits package.

• Health insurance.

• Language courses.

• Relocation program.

• Remote work flexibility through the ForeverRemote work culture.

• Opportunities for professional development.

• Certification programs.

• Mentorship and talent investment initiatives.

• Internal mobility opportunities.

• Internship opportunities.

• Collaboration on impactful projects for leading global clients.

• An inclusive and supportive work environment with open communication.

• Regular team-building social events.

• Commitment to sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.