Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Lead customized account experiences for Health Care Providers and significant accounts.

• Serve as the main point of contact for clients.

• Establish valuable customer relationships and identify mutual priorities.

• Connect customers with Novartis resources to enhance patient outcomes.

• Balance demand generation with strategic engagement of accounts.

• Navigate and address account challenges with tailored solutions.

• Develop strategic territory plans to drive product demand and support patient outcomes.

• Collaborate with territory teammates, field teams, and home-office staff to meet customer needs and provide access support.

• Utilize market, competitive, and cross-functional insights to foresee opportunities and tackle challenges.

• Leverage territory data and market trends to reveal local insights and aid pull-through efforts.

• Conduct impactful customer engagements both virtually and in-person.

• Organize planning sessions with key stakeholders to resolve complex issues.

• Provide real-time access support and work alongside Patient Specialty Services.

• Employ digital tools and omni-channel strategies to tailor outreach across virtual and face-to-face environments.

⛳️ Requirements

• A bachelor’s degree is required from a 4-year college or university.

• Experience in the pharmaceutical, biotech, healthcare, or similarly structured sectors with large, geographically diverse sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B fields are also encouraged to apply.

• Proven track record of consistent high performance.

• Experience in navigating and selling to large accounts and key clients.

• Analytical skills to discover, prioritize, and apply relevant information to address customer issues.

• Ethical leadership and the ability to cultivate an environment that encourages ethical behavior and compliance.

• Must live within the territory or within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geographical area.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: recently separated from the US Military with over 4 years of military leadership experience, or limited prior sales experience.

• Territory Account Specialist: 2+ years of experience in a relevant sales role within the last 5 years.

• Senior Territory Account Specialist: 5+ years of experience in a relevant sales role within the last 5 years.

• Executive Territory Account Specialist: 10+ years of experience in a relevant sales role within the last 5 years.

• Ability to collaborate and work across functions within a matrix environment.

• Ability to effectively communicate clinical product information.

• COVID-19 customer credentialing requirements may necessitate vaccination.

🏝️ Benefits

• Performance-based cash incentive.

• Potential eligibility for annual equity awards, depending on role level.

• Health benefits.

• Life benefits.

• Disability benefits.

• 401(k) with company contribution and match.

• Vacation.

• Personal days.

• Holidays.

• Other leaves.

• Reasonable accommodations for disabilities.

• Initial field-role training, including home study.