Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Lead customized account experiences tailored to the specific needs of each account and healthcare provider.

• Serve as the main point of contact for customers.

• Cultivate meaningful relationships and identify common priorities.

• Connect customers with Novartis resources to enhance patient outcomes.

• Balance demand generation with strategic engagement of accounts.

• Address and resolve account challenges with bespoke solutions.

• Develop strategic territory plans to stimulate product demand and support patient outcomes.

• Collaborate with territory teammates, field teams, and home-office colleagues to meet customer needs and provide access support.

• Utilize market, competitive, and cross-functional insights to foresee opportunities and address challenges.

• Leverage territory data and market trends to discover local insights and lead customer interactions virtually or in person.

• Organize stakeholder planning sessions to tackle complex challenges.

• Provide real-time access support and work in conjunction with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for personalized virtual and face-to-face customer engagement.

⛳️ Requirements

• A Bachelor's degree is required from a four-year college or university.

• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also encouraged to apply.

• Demonstrated history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Analytical skills to seek out, prioritize, and apply relevant information to resolve customer issues.

• Ethical leadership with the capability to promote ethical behavior and adherence to company policies and regulations.

• Must reside within the territory or be within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geographic area.

• Ability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: limited prior sales experience, or 4+ years of military service in a leadership role for recently separated US military candidates.

• Territory Account Specialist: 2+ years of experience in a relevant industry or similarly complex sales role within the last 5 years.

• Senior Territory Account Specialist: 5+ years of experience in a relevant industry or similarly complex sales role within the last 5 years.

• Executive Territory Account Specialist: 10+ years of experience in a relevant industry or similarly complex sales role within the last 5 years.

• Ability to collaborate and work cross-functionally in a matrix environment.

• Capability to communicate clinical product information.

• Initial training will include home study of no more than 8 hours per day and 40 hours per week.

• Customer-facing employees must comply with applicable customer credentialing guidelines, which may include vaccination requirements.

🏝️ Benefits

• Performance-based cash incentives.

• Potential eligibility for annual equity awards, depending on role level.

• Health benefits.

• Life benefits.

• Disability benefits.

• 401(k) with company contribution and match.

• Vacation.

• Personal days.

• Holidays.

• Other leaves.

• Reasonable accommodations for qualified individuals with disabilities.