Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Serve as the primary point of contact, leading customized account and Health Care Provider experiences.

• Cultivate meaningful connections with customers and identify shared goals.

• Connect customers with Novartis resources to enhance patient outcomes.

• Balance the generation of demand with strategic engagement of accounts.

• Address and resolve account challenges through tailored solutions.

• Develop strategic territory plans that drive product demand while supporting patient outcomes.

• Collaborate with territory colleagues, field teams, and home-office staff to meet customer needs and provide access support.

• Utilize market, competitive, and cross-functional insights to proactively identify opportunities and challenges.

• Leverage territory data and market trends to extract local insights and lead customer interactions, both virtually and in person.

• Organize planning sessions with stakeholders to address complex challenges.

• Provide real-time access support and coordinate with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for both virtual and face-to-face customer engagement.

⛳️ Requirements

• Bachelor’s degree required from a four-year college or university.

• Experience in the pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also encouraged to apply.

• Demonstrated history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Analytical skills to seek, prioritize, and apply relevant information to resolve customer issues.

• Ethical leadership with the ability to foster ethical behavior and ensure compliance with company policies and laws.

• Must reside within the territory or within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a wide geography and drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: recently separated from the US Military with 4+ years of military service in a leadership role, or limited prior sales experience.

• Territory level: 2+ years’ experience in a relevant sales role or sector within the last five years.

• Senior level: 5+ years’ experience in a relevant sales role or sector within the last five years.

• Executive level: 10+ years’ experience in a relevant sales role or sector within the last five years.

• Ability to work collaboratively in a cross-functional matrix environment and effectively communicate clinical product information.

• Customer-facing employees must adhere to customers’ credentialing guidelines, which may require vaccination.

• Successful completion of initial training, which includes home study of no more than 8 hours per day and 40 hours per week.

🏝️ Benefits

• Performance-based cash incentive.

• Potential eligibility for annual equity awards, depending on role level.

• Health benefits.

• Life benefits.

• Disability benefits.

• 401(k) plan with company contribution and matching.

• Vacation time.

• Personal days.

• Holidays.

• Other leave options.

• Reasonable accommodations for individuals with disabilities.