Networking Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and execute network strategies that align with organizational goals.

• Design and supervise the implementation of intricate network architectures.

• Assess and suggest enhancements to network infrastructure.

• Lead, guide, and nurture network engineers and specialists.

• Conduct performance assessments and offer constructive feedback.

• Identify skill deficiencies and establish training initiatives.

• Act as the main point of contact for high-profile client projects.

• Cultivate and sustain client relationships throughout project lifecycles.

• Collaborate with account managers during post-deployment transitions.

• Address escalations and resolve complex project challenges.

• Oversee the planning and execution of client projects.

• Create project timelines, resource allocation strategies, and risk management plans.

• Track project advancement in relation to timelines and budgets.

• Coordinate resources and expertise across various departments.

• Monitor network performance and deploy optimization strategies.

• Diagnose complex network issues.

• Establish and monitor KPIs for network operations and infrastructure teams.

• Implement data-driven methodologies to enhance team efficiency.

• Ensure prompt project delivery and compliance with SLAs.

• Drive ongoing improvements in team performance and client satisfaction.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Over 7 years of experience in IT infrastructure management.

• Minimum of 3 years in a managerial position.

• Strong technical expertise in on-premises infrastructure, Microsoft 365, cloud platforms, and operating systems.

• Proven track record in managing cloud migration initiatives.

• Comprehensive understanding of IT service management principles and best practices.

• Strong project management capabilities with experience in methodologies such as ITIL and Agile.

• Excellent communication, interpersonal, and client relationship management skills.

• Relevant certifications are required.

🏝️ Benefits

• Competitive base salary along with performance-based incentives and commissions.

• Ongoing training opportunities.

• Career advancement prospects.

• Collaborative work culture.

• Occasional travel for on-site meetings.