Navigation Solution Architect

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Leverage in-depth knowledge of domain, product, industry, and solution areas to design compelling solutions and enhance win and renewal rates.

• Partner with the Sales team throughout the sales cycle, from initial meetings to RFPs, finalist discussions, contracting, and transition to delivery teams.

• Create product solution scopes and proposals.

• Develop customized sales meeting materials for clients and provide education on Alight solutions.

• Conduct solution demonstrations and collaborate with Negotiations, Pricing, Finance, and Value Engineering teams.

• Stay informed on competitors, market trends, industry developments, compliance changes, and Alight's capabilities.

• Offer Health domain expertise for both prospective and current client opportunities.

• Integrate Health solutions with other Alight service areas, including Payroll, Cloud, and Wealth.

• Work alongside Delivery Leaders to exchange market insights and maintain connections with operational and delivery practices.

• Lead discovery and solution scoping for large, complex multi-solution or single-solution deals.

• Identify platform and technology needs, address strategic questions and customer objections, and stimulate demand.

• Account for solution costing and develop business cases.

• Customize materials and demonstrations to align with client requirements and the competitive landscape.

• Direct sales meetings and respond to solution and technical inquiries.

• Document solutions throughout the sales process to ensure transparency and facilitate knowledge transfer for delivery.

• Assist with contracting related to statements of work, transitions, and commercial agreements.

• Review and craft domain-specific RFP responses, as well as client-specific delivery models and service descriptions.

• Manage domain-related RFP follow-ups and help maintain the RFP library.

• Provide feedback from prospects and evaluators to product owners.

• Collaborate with business leaders and product owners on complex application requirements, special developments, and staffing needs.

• Keep sales materials updated with the latest solution advancements.

• Effectively position the Delivery organization based on the competitive landscape and customer requirements.

⛳️ Requirements

• Bachelor's degree or equivalent work experience.

• 5–10 years of relevant experience across various domain areas or related roles.

• Preferred knowledge in HR/Payroll/Benefits administration and sales.

• Extensive understanding of benefits, HR, payroll, and/or cloud and delivery models.

• Familiarity with administration platform capabilities and compliance considerations.

• Proven track record of applying domain expertise in client delivery or sales.

• Ability to work in a fast-paced environment and manage multiple concurrent opportunities with agility and organizational skills.

• Exceptional client communication and consulting abilities.

• Established experience in building and nurturing senior client relationships.

• Background in fostering a collaborative team environment.

• Willingness to travel 25–50% of the time, occasionally on short notice.

• Candidates must possess work authorization in the United States that does not currently or in the future require visa sponsorship.

• Successful completion of a background check and any position-specific requirements.

🏝️ Benefits

• Health, dental, and vision coverage starting Day One.

• Wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off.

• Parental leave.

• Continuing education opportunities.

• Career growth potential.

• Flexible working arrangements whenever feasible.

• Competitive total rewards package.

• Ongoing education and training.

• Reasonable accommodations for individuals with disabilities.