National Accounts Manager

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Engage in face-to-face sales with new clientele.

• Oversee interactions with existing customers to uncover opportunities for cross-selling, upselling, and repeat sales.

• Evaluate customer needs and suggest suitable products, services, and solutions.

• Create and present sales bids, proposals, and presentations.

• Conduct demonstrations of products.

• Formulate medium to long-term sales strategies.

• Design strategies to secure, enhance, and diversify relationships with key customers.

• Establish approaches for profitable business with designated accounts.

• Direct, utilize, and guide the efforts of others while mobilizing resources effectively.

• Monitor operational and financial outcomes to ensure targets are met.

• Manage personnel-related activities, including hiring, dismissing, rewarding, training, and developing staff.

• Adjust departmental plans and priorities to address immediate challenges.

• Resolve operational issues and provide guidance to subordinates on scheduling and technical matters.

• Interpret and implement policies, processes, and procedures affecting various sections and subordinate teams.

• Develop and manage schedules and performance standards, potentially including budgetary responsibilities.

• Frequently engage with internal staff and external representatives.

• Participate in and deliver presentations at both internal and external meetings.

• Adhere to procedures related to plant operations, processes, hygiene, allergens, and Safe Quality Food standards.

• Report any potentially unsafe food or SQF conditions, as well as customer complaints.

• Engage in SQF root-cause analysis and corrective actions as necessary.

⛳️ Requirements

• Bachelor's degree or relevant work experience accepted in lieu of a degree.

• Capability to perform essential functions of the role effectively, with or without reasonable accommodation.

• Experience in field sales and account management is essential.

• Proficiency in developing and delivering sales bids, proposals, presentations, and product demonstrations.

• Ability to create medium to long-term sales strategies and account plans.

• Skill in directing, utilizing, and guiding the work of others while mobilizing resources.

• Strong people management skills, including hiring, terminating, rewarding, training, and developing team members.

• Experience in managing seasoned professionals and/or supervisors.

• Understanding of business operations and the integration of cross-functional teams.

• Competencies in negotiation, organization, influence, interpersonal skills, business acumen, curiosity, self-motivation, and results orientation.

• Willingness to travel easily to Canada if based in the Northeast United States.

🏝️ Benefits

• Compensation and benefits programs recognized as among the best in the industry.

• Reasonable accommodations provided for essential job functions.

• Opportunity for virtual work from a home office.