National Accounts Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create new accounts and nurture long-lasting customer relationships to drive revenue and profit.

• Achieve or surpass direct and indirect sales goals and market-share objectives.

• Engage in face-to-face meetings with national account executives, management teams, clients, contractors, and sales personnel.

• Communicate pricing structures, rebate levels, and program requests effectively.

• Steer the strategic direction, coordination, sales efforts, and profitability of assigned commercial national accounts.

• Build and maintain relationships with national-account executive management teams and key purchasing decision-makers.

• Ensure exceptional customer satisfaction and support long-term business and revenue expansion.

• Gain insights into assigned customers' businesses and provide industry expertise to enhance the company's value proposition.

• Collaborate with internal account teams to exceed customer expectations.

• Engage in sales forecasting and planning, negotiate client contracts, create project cost models, and implement business development initiatives.

• Lead strategic account plans and collaborate with sales, operational, executive, and subject-matter expert resources.

• Execute account plans and keep the Director of National Accounts updated on progress and account status.

• Conduct quarterly Strategic Account Reviews and an annual team strategy meeting for significant accounts.

• Oversee and assess market research while adapting marketing strategies to respond to changing market and competitive dynamics.

• Provide leadership teams with information about current and upcoming pursuits and sales pipelines.

• Predict and monitor growth against predefined baselines and account strategies.

• Observe industry and economic trends, competitor offerings, and sales and marketing endeavors.

• Deliver market intelligence for product research and development.

• Formulate and suggest product positioning and pricing strategies to acquire new business.

• Offer guidance and training to team members.

• Perform other assigned duties as needed.

⛳️ Requirements

• A minimum of 3–7 years of progressive experience in strategic sales or sales management to mid-size and large clients.

• Proven background in managing strategic accounts for mid-size and large organizations within matrix environments, handling multi-million dollar complex contracts.

• Established track record of surpassing customer expectations and proactively addressing their needs.

• Experience in developing and managing both new and existing accounts and selling at all organizational levels, including C-level executives.

• Extensive experience in utilizing solution selling techniques to identify business needs, create tailored solutions, and address business challenges.

• Ability to quickly establish rapport and build credibility, loyalty, trust, and commitment.

• Demonstrated sound decision-making skills with diplomacy and compliance with company policies and procedures.

• Capability to operate within a matrix organization and collaborate closely with all business divisions to meet tight deadlines, often requiring extended periods of continuous work.

• Significant understanding of corporate and field selling environments.

• Proven ability to work effectively with others, including remotely, and a successful history of leading diverse teams.

• Skill in influencing stakeholders at all organizational levels, including senior managers and decision-makers.

• Strong strategic thinking, risk management, and innovative problem-solving capabilities.

• Excellent verbal and written communication skills.

• Ability to interpret technical information and tailor it for business audiences.

• Proficiency in presenting information to diverse internal and external audiences.

• Demonstrated high business acumen and understanding of finance and financial principles.

• Knowledge of channel partner models and the local competitive landscape.

• Willingness to travel without restrictions, both domestically and internationally.

• Proficient in MS Office applications: Outlook, Word, Excel, PowerPoint; Access is a plus.

• Bachelor's Degree in Business Administration, Engineering, or a related field preferred.

• Must be legally authorized to work in the United States.

• Must not require employer-sponsored work authorization now or in the future.

🏝️ Benefits

• Benefits begin on day one for all full-time direct hires.

• Training programs are available to assist team members in developing new skills.

• Opportunities for growth and career advancement.

• Chance to be part of a global organization supported by Daikin Industries, Ltd.