National Accounts Director

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main relationship manager for key General Contractor clients engaged in significant construction projects throughout the U.S.

• Develop multi-tiered relationships with customer estimating, preconstruction, operations, procurement, project leadership, and executive stakeholders.

• Direct comprehensive account plans that encompass customer priorities, project pipeline, relationship coverage, risk areas, and CMC growth prospects.

• Collaborate with CMC leaders and subject matter experts during customer discussions.

• Ensure a uniform customer experience across all CMC product lines, business units, and field interactions.

• Recognize and assess high-value projects early in the planning, design, estimating, and preconstruction phases.

• Align customer project requirements with CMC solutions, including reinforcing steel, fabrication, accessories, construction services, and related offerings.

• Facilitate early project reviews with commercial, operations, technical services, and business leaders.

• Aid in project-shaping discussions that address schedule reliability, constructability, product bundling, supply assurance, technical contributions, and streamlined coordination.

• Encourage cross-selling and upselling opportunities within CMC’s product and service portfolio.

• Convert account and project insights into commercial strategies, product adjacency, and growth priorities.

• Collaborate with Technical Services for customer education, value engineering, scope clarification, and project-specific solutions.

• Provide business leaders with client insights, market trends, and competitive intelligence.

• Produce monthly account reports detailing project updates, market behaviors, risks, and competitor activities.

• Utilize Salesforce to handle customer interactions, update projects, assign tasks, and keep precise records.

• Lead regular project review meetings with leadership to evaluate construction progress and address field challenges.

• Conduct periodic business reviews to comprehend client strategy and pipeline.

• Track client engagement and satisfaction while implementing relationship-building strategies.

• Offer guidance and leadership to internal account teams and cross-functional contributors.

• Support fabrication operations and enterprise initiatives as a remote contributor.

• Travel extensively to fabrication sites and partner locations to supervise project execution and alignment with corporate objectives.

⛳️ Requirements

• A minimum of 5 years of business development experience in a related service industry or a proven track record as an account manager (for internal applicants).

• Established experience in strategic sales, key account management, or business development within the building products or construction sector.

• Proven success in managing large enterprise accounts across various business units.

• Strong comprehension of General Contractor decision-making processes, preconstruction milestones, project pursuit cycles, and field execution considerations.

• Excellent interpersonal, verbal, and written communication skills, with the capacity to present to executives and cross-functional teams.

• Experience in navigating complex decision-making environments and understanding significant project milestones.

• Proficient in Salesforce or similar CRM platforms.

• Willingness to travel up to 80%.

• A B.S./B.A. degree in a related discipline or a management-related field from an accredited university is required.

• A Master's in business administration, marketing, or sales, along with relevant experience from an accredited university, is preferred.

🏝️ Benefits

• Immediate benefits coverage including affordable Medical, Vision, and Dental plans.

• Paid time off and vacation starting on Day 1.

• 4.5% company match in the 401(k) plan.

• Annual company-paid lifestyle benefit of $500.

• Competitive salary and bonuses.

• Company-sponsored life and disability insurance.

• Employee stock purchase plan.

• Opportunities for training and career advancement.