National Account Manager – C&U

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the intermediary between Kraft Heinz, Sales, assigned clients, and partners to enhance profitable expansion in Non-Commercial Foodservice.

• Formulate and spearhead channel-specific initiatives across K-12, College & University, Business & Industry, and Healthcare.

• Oversee GPO/CMC partner relationships and seek out new Non-Commercial collaborations.

• Leverage market insights, customer information, and sales data to uncover opportunities and devise growth strategies.

• Create, monitor, analyze, and assess customer and channel business plans.

• Direct Joint Business Planning with strategic and small-to-mid-tier accounts.

• Establish and maintain a profitable sales pipeline and convert potential leads.

• Enhance assigned customer business through revenue, profitability, market share, distribution, Customer P&L, and EBITDA objectives.

• Craft customer selling narratives and recommendations using insights, analytics, and market data.

• Monitor Non-Commercial KPIs and sales metrics, communicating performance, gaps, pipeline advancements, and opportunities.

• Prepare and deliver regular customer business reviews.

• Lead and assist in contract negotiations, deal creation, customer presentations, and commercial dialogues.

• Advise on trade-spend strategy, assess program ROI, and suggest or negotiate modifications.

• Collaborate with Supply Chain, Demand Planning, Legal, Culinary, Marketing, R&D, and other stakeholders on customer programs, SKUs, collateral, and solutions.

• Support S&OP, forecasting, demand planning, and waste-reduction initiatives.

• Innovate new solutions and seize emerging business opportunities.

• Build business cases, evaluate ROI, interpret sales performance, and influence P&L results.

• Operate from a home office with expected travel and a salaried, exempt schedule.

⛳️ Requirements

• Bachelor's degree in business, marketing, sales, or a related field is preferred.

• A combination of education and experience will be taken into account.

• Previous sales experience is mandatory.

• Proven track record in major account management resulting in profitable volume, customer penetration, new business acquisition, and growth.

• Experience in national accounts sales, restaurant, culinary, and/or distributor industries is preferred.

• Preference for candidates with education channel experience, including K-12, Colleges, or Universities.

• Strong business acumen and intuition.

• Excellent analytical skills and experience with systems for tracking and documenting sales.

• Effective experience in business planning and data-driven strategy development.

• Strong verbal and written communication skills.

• Skills in presentation, influence, and advanced negotiation.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Valid driver's license and the ability to meet MVR requirements.

• Willingness to travel overnight; frequency varies by territory.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage, including medical, prescription drug, dental, and vision plans.

• Screenings/Assessments.

• Paid Time Off.

• Company Holidays.

• Leave of Absence.

• Flexible Work Arrangements.

• Recognition programs.

• Training opportunities.

• Employee Assistance Program.

• Wellbeing Programs.

• Family Support Programs.

• 401k retirement plan.

• Life insurance coverage.

• Accidental Death & Dismemberment insurance.

• Disability insurance coverage.

• Events, resources, and learning opportunities focused on physical, social, emotional, and financial wellbeing.