Mortgage Loan Officer

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Directly originate residential mortgage loans from borrowers via customer calls and referrals from business partners.

• Complete mortgage applications for submission to the loan processing and underwriting teams.

• Assess loan requests, analyze financial information, and evaluate collateral along with customer credit history qualifications.

• Maintain communication with loan customers, update them on loan progress, and gather necessary documentation.

• Structure loans in compliance with acceptable lending practices and Federal regulations.

• Engage in proactive outbound calls and email outreach to potential marketing prospects.

• Address customer inquiries through online channels or phone communications.

• Respond to customer calls and referrals from business partners to discuss loan products and qualification criteria.

• Conduct sales calls to prospective or existing clients to foster new business opportunities or retain current ones.

• Cross-sell additional bank products and services.

• Review surveys and appraisals, taking corrective actions for encroachments and violations.

• Participate in professional, business, and community networking events to promote and market loan products.

• Track work hours and adhere to overtime requirements as set forth by the Fair Labor Standards Act.

⛳️ Requirements

• High School Diploma or GED is required.

• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is necessary.

• Ability to learn and provide consultation on various mortgage products.

• Capability to learn mortgage systems and technology effectively.

• Demonstrated consultative sales skills.

• Strong organizational abilities.

• Ability to cultivate and sustain both internal and external relationships to deliver exceptional service.

• Capacity to manage competing priorities and meet tight deadlines.

• Proficiency in Microsoft Office applications.

• Excellent written and verbal communication skills.

• Candidates must reside within the Regions 15 state footprint.

• A Bachelor’s degree is preferred.

• Previous sales experience is preferred.

• Prior customer service experience is preferred.

• Current experience in mortgage origination is preferred.

• Mortgage Loan Officers with a proven production volume of at least 1M per month are preferred.

🏝️ Benefits

• Commission structure.

• Overtime eligibility for hours worked beyond 40 per week.

• Paid vacation and sick time.

• 401K plan with company match.

• Medical, dental, and vision benefits.

• Disability benefits.

• Health savings account.

• Flexible spending account.

• Life insurance coverage.

• Parental leave.

• Employee assistance program.

• Associate volunteer program.