Mobile Business Office Manager

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Oversee multiple facilities within West Virginia

• Operate from the CommuniCare facility nearest to the employee's residence

• Travel as required, including overnight stays, to assist Business Office functions during vacancies of the Business Office Manager or during periods of high workload

• Oversee business office policies and procedures

• Directly supervise the Assistant Business Office Manager

• Liaise with the Executive Director, Regional Team, and Business Office Staff

• Engage with families, attorneys, and external organizations

• Complete the weekly BOM Admission Checklist and present it during the morning stand-up

• Conduct daily verification and reconciliation of midnight census testing

• Execute admission procedures in the absence of the Admissions Coordinator

• Lead weekly Medicaid pending/collection blitz meetings

• Perform root cause analysis on problematic debt accounts and advise the Executive Director on identified issues and recommended solutions

• Complete insurance documentation as needed

• Attend Utilization Review and/or PPS meetings as required

• Supervise, organize, assess, and monitor business office support staff

• Meet with residents and responsible parties during admission and discharge to discuss financial obligations

• Ensure timely and accurate billing and collections

• Engage in scheduled training, educational classes, and orientation programs

• Uphold compliance with departmental, center, and home office policies, procedures, quality improvement, safety, environmental, and infection control standards

⛳️ Requirements

• A minimum of 3 - 5 years of experience in the business office of a Long Term Care facility

• Bachelor’s degree in Business Administration, Accounting/Finance, or a related discipline

• Previous supervisory experience and management training

• Comprehensive understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management information systems

• Capability to make independent decisions when necessary

• Ability to interact tactfully with team members, staff, residents, family members, visitors, government agencies, and the general public

• Openness to exploring new methods and principles

• Proficient in computer literacy with a working knowledge of Microsoft Office, including Excel and Word

• Must be willing to travel throughout the designated region

• Flexibility to travel as required, including overnight trips

🏝️ Benefits

• Competitive salary

• Paid Time Off (PTO) plans

• Life and disability insurance options

• Medical insurance coverage

• Dental insurance coverage

• Vision insurance coverage

• 401(k) plan with employer matching

• Flexible Spending Accounts