Medical Practice Administrative Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and execute procedures to enhance provider onboarding, credentialing, and scheduling.

• Collaborate with clinic operations to ensure adherence to regulatory guidelines.

• Oversee provider schedules and manage shift coverage to optimize clinical efficiency.

• Accurately maintain electronic medical records and practice management systems.

• Work alongside providers and facilitate patient consult communications throughout the USA and Canada.

• Handle incoming sedative requests and perform patient outreach as necessary.

• Identify urgent consult needs and initiate rapid outreach to secure prompt provider appointments.

• Monitor dedicated Slack channels for actionable internal requests.

• Assist in resolving patient disputes and support the Practice Manager with special projects and reporting tasks.

• Aid in scanning workflow packages and guide patients from scheduling to post-scan follow-ups.

• Coordinate home lab draws with third-party providers and ensure results are ready before consultations.

• Ensure timely delivery of specialized reports.

• Track patient progress and address operational delays or scheduling challenges.

• Maintain alignment among patients, sales, and clinical teams for effective care coordination.

⛳️ Requirements

• 3–5 years of experience in healthcare administration, particularly in primary care and/or radiology settings.

• High school diploma or GED is a must.

• Proficient in practice management software, EMRs, Microsoft Office, Google Workspace, and modern collaborative tools like Slack.

• Strong grasp of medical terminology and basic radiology procedures.

• Excellent organizational, problem-solving, and time-management abilities, with a keen eye for detail.

• Capable of thriving under pressure and adjusting to changing priorities in a fast-paced, rapidly growing environment.

• Must be legally authorized to work in the United States at the time of hire and should not require employer sponsorship for a work visa, now or in the future.

• Successful completion of a background check is required.

• Standard office setting requiring prolonged periods of sitting and computer usage.

• An Associate’s degree or Medical Administration certification is preferred.

🏝️ Benefits

• Complimentary whole-body scans for each team member.

• Opportunities for growth and professional development.

• Weekly team gatherings to connect, share experiences, and socialize.

• Flexible vacation policy.

• Commuter Benefits Plan covering transit and parking expenses.

• 401(k) retirement savings plan with pre-tax contributions; currently, no company matching contributions are offered.

• Comprehensive health, dental, vision, and mental health coverage.

• The chance to positively impact individuals' lives and health.